xbox one not starting or getting passed the loading screen

Hello Andy,

Thanks for coming to the forums. We understand your console will not load past the green screen. We recommend trying to pull up the troubleshoot menu. To do this follow these steps:

1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
   
2. Wait 30 seconds, and then plug the power cord back in.
3. Press and hold the BIND button (located below the Xbox button on the console) and the
   EJECT button (located on the front of the console), and then press the
   Xbox button on the console.
4. Continue holding the BIND and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart.
   
5. You can release the BIND and EJECT buttons after the second power-up tone.
6. The console should power up and take you directly to the Xbox Startup Troubleshooter.

Once at the troubleshoot then select reset this Xbox, and select reset and keep my games and apps. If you are unable to get this to work you can follow the

offline update solution to see if can get to load. That wont work you will need a repair which can be set up on

device support.

Hope this helps.

Brad

Game wont load at all now!

Get pass start up screen,thats all?

i have the same problem only game i can get to work halo 4 but that takes a while to load then it start working fine. The other games i can't get pass the start screen i hit start and just sits there like it loading never goes pass that. Even my apps i
click them and nothing happens for few minutes then it finally loads.

i have an xbox one and i bought the digital version of modern warfare 2 earlier this morning and ever since i cant even get passed the loading screen. it doesnt say an error or anything but after i press a button to start it sends me back to the loading screen and im stuck on there. ive tried resetting the xbox, restarting the game, and even deleted the game but it still doesnt work.

I'm experiencing the same issue with a brand new Xbox One. I was playing EA Sports UFC and Ryse. UFC glitched amd then went to the start screen and when I try to load the game, the loading screens takes FOREVER. With Ryse, I get a black screen during the
loading sequence.