Xbox one not responding

Discus and support Xbox one not responding in XBoX on Consoles to solve the problem; Xbox one home screen and menus are not responding to A button. I have tried 4 different controllers. I cannot open any menus or apps. I managed to do a... Discussion in 'XBoX on Consoles' started by Ringo Kaljumäe, Sep 25, 2022.

  1. Ringo Kaljumäe
    Ringo Kaljumäe Guest

    Xbox one not responding


    Xbox one home screen and menus are not responding to A button. I have tried 4 different controllers. I cannot open any menus or apps. I managed to do a factory reset, the xbox responsed to my commands during setup before i logged into my account. It was all working fine yesterday, perhaps there has been an update? PS after spamming the A button on my controller for a while it eventually takes my command. The A button works fine during typing for example. Also i can see the icon blinking while pressing.

    :)
     
    Ringo Kaljumäe, Sep 25, 2022
    #1
  2. Francia J. Win User

    Xbox one not responding

    That's great to know! You're welcome, Ringo.
  3. Francia J. Win User

    Xbox one not responding

    I’m sorry for the trouble. Do you an external hard drive plugged into your console? A corrupted hard drive may cause these issues as well.
  4. Francia J. Win User

    Xbox one not responding

    Hi Ringo, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    To fix this, please perform a power cycle on your console by following the steps below:

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Unplug the console for 2-5 minutes.

    3. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  5. Francia J. Win User

    Xbox one not responding

    Thank you so much for the update. It's an odd issue. Do you have 5G data turned on as of the moment? If yes, kindly turn them off and then turn on your newer controllers along with your old controllers.
  6. Ringo Kaljumäe Win User

    Xbox one not responding

    No, i dont have one.

    Update: I have 2 older controllers originally for xbox one. These both work normally. I also have 2 newer controllers for series xs, that have been working great so far, but the moment i turn one of the newer ones on, all controllers stop responding.. Any ideas?
Thema:

Xbox one not responding

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