Xbox One not reconizing Xbox Live Gold

[quote user="HC HALO 3 RECON"]Xbox Live Gold for Xbox One?[/quote]What?



Xbox Live is Xbox Live. Your existing Gold membership carries over to the Xbox One.

Hey there!

I can see that you were
recently playing Just Cause 3 - were you able to sort out your Xbox Live Gold issues? If you're still having issues, you'll want to reach out to our
phone/chat support teams and they can take a closer look at your account and help you out.

Let us know!

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Hello XxIronxMuffinxX,

The Ghost Recon offer is only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:



Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits



Since your purchase was made digitally, it was not eligible for this offer. Since the Microsoft Rewards program is separate from Xbox Live Rewards, you would have to reach out to their support regarding their offer.

news.xbox.com/.../xbox-one-digital-games-and-live-gold

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If you are an Xbox Live Gold member today, you are already set for Xbox One. Your Xbox Live Gold membership for Xbox 360 will seamlessly become an Xbox Live Gold account on your Xbox One and you will be able to enjoy Xbox Live Gold features on either console.
You can even be logged in to Xbox 360 and Xbox One at the same time. Home Gold benefits are exclusively for Xbox One.

Hello DodgeMiriage,

The Ghost Recon offer was only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:



Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits



Since your purchase was made digitally, it was not eligible for that offer. Additionally, it was not even made within the offer period, which began after that game was released. Since your purchase was a pre-order, it was not eligible for MyVIP payback,
as stated in our FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.