Xbox One not reading Xbox 360 discs

Hi,

It's not the discs it's your console. If your console can not read DVD movies then it won't read Xbox 360 games either. DVD movie discs use the same type of discs that 360 games use (DVD-9).

The Xbox One has two lasers to read discs. One for Blu-rays - which Xbox One discs games are made of - and one for reading DVD's and Xbox 360 games.

Hi,

Do other BC Xbox 360 game discs work on your Xbox One? For the Xbox One to recognise the game and download it from Live it must:

• Be able to read the disc. Check if the disc is dirty or damaged
• Have a working Optical drive capable of reading Xbox 360 discs. Try other BC discs or test a DVD movie.

The Xbox One has two diodes for reading discs in the optical Blu-ray Drive. A red laser is used to read Xbox 360 and DVD movies and a blue laser to read Xbox One games and Blu-ray movies. If the diode for reading DVD's is faulty, BC Xbox 360 discs won't
work.

I'm having this problem too, but only with Xbox 360 discs, Xbox One discs are read instantly, but I have to keep ejecting the 360 discs and reinserting them about 20 times before they read, it's getting very annoying now

Hi,

The Xbox One has a Blu-ray drive. Inside this drive are diodes, these diodes emit lasers to read discs. Xbox One games are on Blu-ray disc and this uses a different Diode to Xbox 360 discs which use DVD discs.

The Diode that is used to read Xbox 360 discs and DVD's has failed. This is why Xbox 360 discs and DVD discs are not working when you insert them into your console.

This is not something you can repair yourself. You'll need to set up a repair with Microsoft to fix it.

Hi there,

By the looks of it the Xbox 360 disc drive may be going bad based on the testing you have done. If it works on the Xbox One I don't see how it would be a disc issue.

What do you mean by "regular" 360 discs that are detected fine by the 360?

Either way if the same disc is read by the Xbox One then I believe the issue lies with the disc drive in the Xbox 360.