Xbox one not loading ANYTHING

I have tried both of these and still does not work

Hi, before someone jumps in and tells you to create your own thread give this a try.

Power the Xbox off, then press and hold the bind button and disc eject button on the Xbox, keep those two buttons held and press the power button on the Xbox once only. Shortly you should get a troubleshooting screen open up, you can then let go of those
two buttons.

From the troubleshooter select the reset console option and the option to keep games & apps.

Be sure you know your account login details as you will need to add your account back to the Xbox after the reset. Your games and apps will not be removed, game save data will be removed only from the Xbox and will sync back from cloud the next time you
launch a game.

Good Luck

Eggs

Try the solution below, please.

Go to your console settings>general tab>network and internet settings>advanced settings>alternative mac address>click clear. After that restart your console and see if the problem persists.

Hi, I'm sorry to hear you're having a problem starting up your Xbox. I know you said that you tried a hard reset but if you wouldn't mind I'd like for you to try it this way: press and hold the power button on the console until it turns off, leave it off
for 30s and then turn it back on. I especially want you to leave it off for 30 seconds and then when you turn it back on let us know what happens okay?

I will also put a link here for following the steps if your Xbox One isn't powering on because this includes checking the power supply unit and some other ways of plugging the console that may help:

support.xbox.com/.../console-wont-power-on

Hey there EmilyRebecce!

I moved your post into a new thread so that we could tailor our support specifically to you!

I’m sorry to hear about any issues you may be having.
It is very important to make sure you know the primary email/password to the account before removing it from the console.

1. Turn off console

2. Hold down the bind/synch button and the Power button
at the same time

3. Trouble shoot screen appears on screen- select
reset

4. reset console (Keep games and apps) or full reset.

Hope this helps.