Xbox One Not Highlighting Some Selections

The next thing I would do is to check that the settings on your television are correct and that your television is not causing this, If you carry out an internet search to "Television overscan" you should be able to find a few articles on this and some instructions
about what setting to change on the television to change this.

It may also be worth checking that your console is outputting the correct resolution for your television, for instructions to change the resolution from your console please

use this link.

Hi

It might be worth making sure you have not accidently activated the console magnifier by using the instructions below you should be able to turn this feature on and off by using this guide.

https://support.xbox.com/en-GB/xbox-one/ease-of-access/use-magnifier

Turn on Magnifier

• If you’re using a controller, press and hold the Xbox button
  until it vibrates and then press the View button.

Hi

It might be worth making sure you have not accidently activated the console magnifier by using the instructions below you should be able to turn this feature on and off by using this guide.

https://support.xbox.com/en-GB/xbox-one/ease-of-access/use-magnifier

Turn on Magnifier

• If you’re using a controller, press and hold the Xbox button until it vibrates and then press the
  View button.

It's definitely not the magnifier. But thanks for the suggestion. This isn't a thing that happens for everything, it's a few apps and games.

Thank you for the message. This solved my problem as well.

To summarize (for search engine optimization purposes): using the Amazon Prime Video app on the Xbox One game console, I couldn't tell which button, option or movie was selected as I moved my cursor around the UI. On other versions of the app, selected options are filled with orange or have an orange outline around them. My problem was that on Xbox One, the buttons wouldn't be outlined in orange and I couldn't tell what was selected. From the original question, this may affect Netflix and other apps too.

Solution (as stated by cashu2, I'm just repeating it here so others can find it): Turn off "High Contrast" mode in the Xbox Settings application.

• Hit the Xbox Menu / Guide button (white button with the xbox logo X in it)
  
• Select Settings from the menu, or go to Xbox Home and select Settings from there
  
• Choose Accessibility from the main Settings menu
  
• Choose High Contrast on the list of buttons on the right
  
• Click the "High Contrast" drop down box (it has a little down arrow on it).
  
• Change it from the current setting (there are three) to "Off"
  
• Click the Apply button
  
• Go back to Amazon Prime and the highlight will appear.
  

I had this same problem and I was able to fix it by turning off “High Contrast”. Go to: Settings/Accessibility/High contrast

Select the High contrast drop down, set to Off, Apply. Hope this helps.