Xbox One Not Connecting To Internet And External HDD

xXPsycoCobraXx · Feb 27, 2018

Hello

My XboxOne has been recently slow or sometimes doesn’t connect to internet and the external hard drive. I have to manually connect to the internet and disconnect HDD and reconnect for it to see

:)

satyendra24 · Feb 27, 2018

Wifi Connectivity issues when External Hard drive is plugged in

Today I tried connecting an external HDD to my Xbox One S (To install new games on It).

But immediately I got Internet connection Issues. I tried Unplugging my Modem..resetting it...etc.

Finally I found that Whenever external had drive is connected the internet connection is lost.

I unplugged my HDD n BOOM!!! Internet is black on!

Please help me get a solution to it.

I need to expand my storage via external HDD n get connected at the same time.

Regards,

Satyendra

EddieHendrickson · Feb 27, 2018

Transfer Data from one XBOX One to another

You would either need to redownload them, or you can connect an external HD and move/install your games to the external HDD. The External HDD requirements are that it is at least 256 GB in size and is USB 3.0. I have not verified that when connecting to
a different Xbox One that it will load the games correctly from the external HDD however.

WPAK · Feb 27, 2018

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
Restart or Power Cycle Xbox One Console

Let us know the results

Pestilence360

There is a weird, rare bug that can cause network problems with an external harddrive. If you have one, try to turn it off, start the Xbox and connect to the internet. If that works, you can turn the external hdd on again.

WPAK

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

Let us know the results

EddieHendrickson

You would either need to redownload them, or you can connect an external HD and move/install your games to the external HDD. The External HDD requirements are that it is at least 256 GB in size and is USB 3.0. I have not verified that when connecting to
a different Xbox One that it will load the games correctly from the external HDD however.

maxen

There should not be an issue, this was listed as one of the features for having the External HDD support.

A couple of things:

The one you take to a place without Internet, make sure you update it first. You will need to connect it to Live for a one-time setup which requires an Internet connection. After that it can be permanently offline. Plus you would need the update anyway for
the external HDD support.

The Internet-less Xbox would need to be set as your Home Xbox. Designating a console as Home allows any user to play all your purchased and downloaded games on it. On a non-Home Xbox you need to be signed in and connected to Live as the purchasing account
to play your downloaded games.

Let us know if you have any questions about this.

napalm 31337

Hi, a couple of question:

Are you using wifi or an ethernet connection?

Xbox 360 console or Xbox One using backwards compatibility?

Internal HDD or an external HDD?

Xbox One Not Connecting To Internet And External HDD