Xbox One not capturing screenshots

Hello Smith,

Thank you for posting here on the Xbox forums. I do not believe that this is supported. When you capture screenshots using the Game DVR / Bar, the name of the game and the "creator" of the file are added in automatically. This needs to be there labeled correctly for
the share process to go through without error.

Just in case this helps, here is a link for capturing screenshots and uploading them :

Record and capture Xbox One game clips and screenshots

Hope this helps!

Hey croc thanks for the feedback,

Just for a bit of clarity on the Screenshots check out Record and capture Xbox One game clips and screenshots page on our website
since it has some very helpful information on this matter.

Hey there jmonk,

Thank you for reaching out to us on the Forums. When you capture game clips on your Xbox One it starts to record automatically on screen. There would be no way to utilize a webcam to capture game clips.

Go ahead and take a look at the following support article for helpful information on

Recording and capturing Xbox One game clips and screenshots.

I hope this helps.

Can you elaborate what method you are using to try and take screenshots?

When ingame do you press the Nexus button to bring up the Home Guide, then move to the right to Capture and share, then Capture>Capture a screenshot?

Capture game clips and screenshots provides support for this feature.

If you have a lot of clips on your console you may want to upload them to XBox Live so you can delete some of them from the console.

There is only a finite space for clips and shots stored on the console.

Hi

If you are capturing to external storage it is possible to capture clips up to 1 hour in length.

https://support.xbox.com/en-GB/xbox-one/console/capture-game-clips-and-screenshots