Xbox One No Signal

Pogopoop · Mar 18, 2015

So I've had this issue for a week now, and I've tried the "Do it yourself" power cycles, cache clears and factory reset techniques. Either they don't work or I've done them wrong because still I stare at a blank screen upon turning on my console. As the
subject implies, no matter which HDMI cable I use or television I plug it into, no signal can be found. I am using the out port. I've not had this console for even six months now and without the warranty I'm not liking the idea of paying to have repairs done
only to have the same issue another five months down the road. What exactly can be done here, if anything?

:)

{Parity} · Mar 18, 2015

Xbox one No signal

Perform a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational, test
the results.

If that doesn't work. Be sure to try other HDMI inputs on the TV making sure the correct input is selected. Test on a different TV, Try a different HDMI cable.

Let us know. Good Luck.

coco meat train · Mar 18, 2015

Xbox one no signal

This or try a different HDMI input.

Jaymo1978 · Mar 18, 2015

Hi pogo! Have you tried booting in low-resolution mode? Hold power for about 8 seconds, then wait for the power brick light to turn steady orange.

Now, to start up, hold the EJECT button and power sensor until you hear a beep to turn on the console. Wait for it to start up, then see if you see a picture. It should be in low-res, 640x480 mode, and should allow you to reset the video to the right settings.

More info can be found here:

support.xbox.com/.../tv-or-monitor-screen-is-blank-while-connected

Also, this is a "simple" question, but believe me, stranger things have happened - have you cycled through all of your television's inputs? I've had it happen where my TV comes up blank, only to realize the cat stepped on the remote and switched inputs without
me knowing it!

Jaymo1978 · Mar 24, 2015

Hi xcwilz - you might want to go ahead and start a new thread with details specific to your issue, so you can get help tailored to your needs.

Stono Bongtoker · Oct 31, 2018

I had an issue close to that. With mine the only thing that would come on was the light in the power button and the fans. My TV never got a signal from the Xbox. It started when my power went out. I could turn it on turn it off and insert and eject games.
I had to send mine in for repair. They sent me back a replacement.

krisw21

i agree with Pvt McBagel

Your xbox signal might be getting an tenteriferance with your router. meaning that the signal from your xbox isn't as "clean" of a signal that your router can understand.

the best thing to do to find out if it is your xbox signal is to 1. move your xbox closer to the router and 2. if you have one is get a radio that has AM settings and use it between your xbox and your router the move static noise you get the worst your signal
is.

if it is your xbox signal then just move it(can't express that enough) until the signal is not so "dirty".

Hope this helps

EggsBoxJuan

Hi, is the Xbox button on the Xbox lighting up white, what colour is the light on the power brick ?

Could you also try a different HDMI cable as sometimes even though a cable works fine with one device it may not with another. Also double check the HDMI cable is in the HDMI port nearest to the power lead on the Xbox.

If you're using a power surge protector or power extension lead then please try connecting the Xbox power supply directly to the mains power outlet instead.

FireHeatG

Are there any devices between the console and the TV (via HDMI), like a home theatre receiver?

Do you have the original Xbox One model, or the Xbox One S? If you have the former, what does the LED on the external power supply look like when you attempt to turn it on?

Here's a few more links to check out:

Power Supply status LED (see Solution 3): http://support.xbox.com/en-US/xbox-one/console/console-wont-power-on

No video from Xbox One: http://support.xbox.com/en-US/xbox-one/console/tv-or-monitor-screen-is-blank-while-connected

Set up a repair: https://account.microsoft.com/devices

no, I have an xboxone elite, led turns from orange to white

FireHeatG

Does the Xbox turn on, at least? Do the lights come on?

Some troubleshooting things you can try:

- Give your Xbox a
power cycle. This involves holding the power button for 10 seconds, then turn it back on.

- Make sure the HDMI connections are securely inserted on the Xbox and the TV.

- Make sure the HDMI cable is connected to the "TV-out" port on the Xbox.

- Try different HDMI inputs on the TV (if your TV has more than one).

- Try different HDMI cables.

- Try a different TV.

Post back with results!

yes it turns on and I've tried all those to avail

KGC _363

It will not work on any other resolution besides the lowest one (640 x 480)

Xbox One No Signal