Xbox one no longer recognizes my HDMI on my TV

Guilherme RS47 · Oct 7, 2014

I'm with the same problem here! Fortunately i have 3 TVs at home but 2 of them are not recognizing the console (The one which works is the one that my mother use, so i can't use it always)! It's like it's hdmi isn't connected! I tried everything, changed
the cables, the hdmi ports, reseted the tv and nothing!

:)

top40-AB4130BA-56EE-41B3-857F-F34FA5AC18A2 · Oct 7, 2014

Xbox one no longer recognizes my HDMI on my TV

Sorry you're going through this Vondy. Coincidentally, my XBOX ONE HDMI to TV setup worked perfectly fine up until about a week to two weeks ago when it simply stopped working. It may have something to do with the latest Update MS put out there. I even went
as far as being top notch HDMI cables and still nothing.

At this point I've given up and my XBOX ONE is now connected as a standard gaming console and that's it. I wish you luck. Hopefully you can fix this issue on your end.

Misses Joust · Oct 7, 2014

Xbox one no longer recognizes my HDMI on my TV

Hi again Vondy. Thanks for the extra details. Other than the TV and the console, is there anything else in your entertainment setup when you try the different display settings? Is there an HDMI splitter plugged in, for example, or a 3rd party capture card?
If so, let's remove all of that and focus completely on the TV and the console.

Also, just to be absolutely sure, please check that the HDMI cable is plugged into the correct port on the back of the Xbox One console.

When was the last time your TV's power was cut? Modern TVs hold software that can - much like other devices - mess up sometimes and require a restart, especially if your TV spends much of its time in Standby and not fully powered down. Let's unplug the TV
and the console from the power outlets for a few solid minutes. Then plug them back in, connect the two via HDMI, and try to set up the console again. You may also want to check with your TV's manufacturer to see if there's an update to install.

Let us know how it goes. We'll find a way to get this working.

Mister Quimby

Hey there JohnFknRambo!

Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!

Vondy56

I also thought that might be the case but I suppose I'll see what happens thanks for the response

Four-Channel

I had issues like this before. Do these steps:

>Unplug your console

>Leave it set for 30 seconds

>Put your Finger on the Power Button

>Hold for ten seconds

>Replug in and try turning it back on.

It should work, I had issues like that where it wouldn't even turn on. What this does is reset the hardware just like on your computer at home when it has a issue all drivers and hardware is reset. You don't lose any information on your HDD or game info.

Vondy56

Also the console did have to go through the setup process but it was up to date

Mister Quimby

Hey there lussive!

Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!

Xbox one no longer recognizes my HDMI on my TV