Xbox One no Longer $5?

I own 360 version already, so no need to ask that. When I'm on my Xbox One it wants to charge me $20. Going on xbox.com does even worse. When I click on the button that says "download from xbox store" on the game's page, I'm taken to a purely white screen.
My tab bar just shows a Windows logo and the page is simply titled "continue". Why?

:)

 

Xbox One Controller No Longer Reconnects

This has been going on since one of the updates around the release of Elder Scrolls Online. It has been getting worse. Something messed up the wifi adapter because this is happening to all wireless controllers. I can understand an issue happening with one
controller, but there is no way that all 6 of my controllers would constantly disconnect during gameplay unless it was an issue with a cheap wifi adapter in the console or they changed something with an update. It's ridiculous. Sadly, they don't even have
a decent wired controller option with a headset port. Mini USB although universal, is not a valid option when using the controller wired.

 

Xbox One Controller No Longer Reconnects

Hey All,

I've been hunting and trying a few things for some time on this issue, but so far nothing has seemed to have done the trick. A week or so ago, as I was playing Smite for Xbox, my controller disconnected mid game. Assuming it was a battery issue, I put in
new batteries and turned the controller back on. It blinked as if it was no longer connected to the console. I tried to resync it to the console (holding down the top sync button on the top of the controller and pressing the side sync button on the console)
but sadly this didn't reconnect it. So since then I"ve tried the following:

- Plugged the controller into the xbox. Console recognized the controller for about 5-10 seconds, then no input from the controller propagated to the screen after that.

- Tried different micro-usb cables (same ones I use to charge my cell phones at night), all reproduced the same issue

- Checked for controller updates while controller was plugged in, there were none. Although I did see that after the 5-10 seconds of initial plugin, my controller disappeared from the screen

- Recently upgraded my home PC to Windows 10, so using the three micro-usb cords I tested on the xbox, I was able to successfully use the Xbox via streaming with the same controller and cords for minutes to hours at a time without the slightest issue from
it.

- While the controller was plugged into the xbox, I hard reset the xbox one in hopes of having it recognize the plugged in cable. No luck there.

- Attempted to wirelessly sync the controller to the Kinnect.

- Replaced batteries with newly purchased batteries (instead of ones laying around)

- Read a few things that there could be interference from other devices in the household. The only electronic device near the xbox that runs is the TV & AT&T router. I turned both devices completely off & attempted the various wireless syncs again with no
luck. (I"ve had this living room setup for about a year now without issues, didn't think this would cause the issue but figured it was worth a shot)

++ I have NOT tried connecting another controller to the xbox one, but am planning on borrowing one from a coworker on Monday to test

Basically, I don't believe it's the controller as I was able to test for hours at a time streaming my Xbox to my Windows 10 computer. That's not to say that there could be something going on with the wireless connection, but it should still work with a wired
connection I would think. This is the first I've seen of this, any help would be much appreciated! I'll let you guys know how my second controller testing goes on Monday... it's just odd.

 

I also tried to click download on other games, but got the same results.

 

Also just found out that I am unable to sign out on Xbox.com. This is confusing.

 

Ok, so I know you own the Xbox 360 version already, but I must ask if you are using the same gamertag/account that you played with on 360? You will need to use the same account in order for the $5 upgrade to work.

As for your Xbox.com issues, I would first try a different internet browser, if that doesn't work, try clearing your cookies. I hope you can sort this out, good luck!

 

So the website fixed itself, thankfully. The website, however, also says $20.

 

You'll have to phone Support and hope they can help you.