xbox one - no audio for music apps

Discus and support xbox one - no audio for music apps in XBoX Games and Apps to solve the problem; I have been streaming music apps (I Heart radio / Spotify / Pandora / Amazon music) in the past without issue but now they all quit outputting sound.... Discussion in 'XBoX Games and Apps' started by JasonMS, Sep 26, 2019.

  1. JasonMS
    JasonMS Guest

    xbox one - no audio for music apps


    I have been streaming music apps (I Heart radio / Spotify / Pandora / Amazon music) in the past without issue but now they all quit outputting sound. The apps play and show the song time increasing but there is now audio. I can hear the system audio
    when moving the focus area around the screen or select a new song. My video apps work fine. The x box is connected to a Denon AV receiver.

    :)
     
    JasonMS, Sep 26, 2019
    #1
  2. BeastBadshah Win User

    Groove music

    Use the Groove app

    Add music to a Groove playlist on your Xbox One
    Find out how to add songs and albums to Groove playlists on your Xbox One console.

    Add a song to your music collection on Xbox One
    Learn how to add songs and albums to your music collection on your Xbox One console.

    Troubleshoot problems with the Groove app

    Troubleshoot using the Groove app on Xbox One
    Resolve common problems using the Groove app on Xbox One.

    OneDrive Music FAQ and troubleshooting information
    Get more information about how to use OneDrive to store and play music.

    How to configure audio settings on your Xbox One console
    Follow these steps to configure the audio settings on your Xbox One.
  3. XBF Chris J Win User

    Xbox One Headsets

    Hello there,

    So you are wondering if there is a headset available that can connect to the Xbox for gameplay audio, and also connect to another device for music audio? I'm not aware of such a headset being available, but I don't see it as impossible. For now, I can recommend
    background music.

    Xbox one has the
    Background music feature
    to allow the use of certain music streaming apps, like Pandora and Spotify, to continue playing music during gameplay.

    Hope this helps!
  4. AmtrakAcela75 Win User

    Xbox one controller has no game audio

    have you tried checking the audio settings on your xbox as well as whatever game your playing, i know there 2 bars for controller audio one for games/apps and another for voice chat/music
  5. XBF Diego M Win User

    Amazon Music App and Pandora App Running but NO MUSIC. All other apps and sounds work normally

    Hi there,

    The Pandora app and Amazon music apps function as background apps or snapped apps as they are called on Xbox One and since the app is running in the background, the audio controls are accessed using a submenu since the app is not open on full screen. Accessing
    the audio controls can be confusing, but I believe it works similar on PC when you use these apps in a snapped format, playing in the background while you use games or other apps so its just the functionality of music apps that play in the background. When
    a background music app is playing, you can also access the Volume controls under the Display and Sound Settings, then look for Sound Mixer.

    We appreciate the feedback on how to access the audio controls for these apps that I'm sure will help many others, so I will go ahead and mark your post as answered and lock the thread. I'll provide some support articles on this topic for further information:


    Feel free to come back to the forums anytime you have any questions or concerns and we would be more than happy to assist you!

    Thank you and have a great day!
  6. XBF Chris J Win User

    xbox one - no audio for music apps

    Hello Jason,

    Glad to hear that the issue has been resolved! We will go ahead and lock this thread. Be sure to come back if you ever have another question, or would like to start a discussion. We look forward to hearing more from you soon.

    Thank you.
Thema:

xbox one - no audio for music apps

Loading...
  1. xbox one - no audio for music apps - Similar Threads - audio music apps

  2. Is it possible to play music via headset and game audio via the tv on my series s

    in XBoX Games and Apps
    Is it possible to play music via headset and game audio via the tv on my series s: Hi, I have attempted to try and get my game audio via my headset and game audio via the tv but I can't find anything. Is it possible to have this or not. Can I have help plz. Thanks,...
  3. My Xbox series s audio and music is greyed out I have wireless headset I can hear sound...

    in XBoX on Consoles
    My Xbox series s audio and music is greyed out I have wireless headset I can hear sound...: My Xbox series s has suddenly started having audio issues , the setting is greyed out and I can’t change the mixer levels 2cf14985-600e-4894-be48-fe82e3316d49
  4. Why can't I adjust Audio & music?

    in XBoX on Consoles
    Why can't I adjust Audio & music?: I plugged in my Groove Onn wired headphones into my PDP wired controller using the 3.5mm audio jack. however, as i stated, it wont let me adjust the audio & music icon. instead it says this: "use...
  5. can xbox play dolby audio through inbuilt music apps(apple music etc)?

    in XBoX on Consoles
    can xbox play dolby audio through inbuilt music apps(apple music etc)?: greetings everyone before explaining my problm ..im describing the instruments im using.. xbox series x sony 43 inches tv( smart tv capable of 5.1 audio and dolby audio) support ARC hdmi sony...
  6. Why can't i access "Audio & music" after using afterglow controller?

    in XBoX on Windows
    Why can't i access "Audio & music" after using afterglow controller?: After setting up afterglow controller and downloading afterglow app, I no longer have access too "Audio & music". I checked everything I could within the afterglow app and everything was on "max...
  7. How do I play audio cd`s since Groove Music disappeared?

    in XBoX on Consoles
    How do I play audio cd`s since Groove Music disappeared?: Hi there. In the past I was able to play Audio CD`s through Groove Music. Since that is no longer available how do I play audio CD`s? I have tried downloading the Audio CD Player app from the...
  8. Microsoft Xbox Wireless Headset suddenly gets muffled/lower quality audio from phone (music)

    in XboX Insiders
    Microsoft Xbox Wireless Headset suddenly gets muffled/lower quality audio from phone (music): I've had Microsoft's Xbox Wireless Headset for a couple of years with no issues until today. Audio quality from games and party/discord is still good, but when I put on music from my phone (iPhone...
  9. Can I play music through just my tv and then game audio just through my headset?

    in XBoX on Consoles
    Can I play music through just my tv and then game audio just through my headset?: Can I play music through just my tv and then game audio just through my headset? 49ee8916-4886-4f66-8a9e-77db0062354c
  10. Audio Quality through Amazon Music app via XBox One

    in XBoX Games and Apps
    Audio Quality through Amazon Music app via XBox One: Hello... I'm trying to optimize my audio sources and now that my Amazon HD subscription includes lossless FLACC streaming of certain tracks to certain devices, I'm curious what my result is with...