XBox One NFL App - NFL Network not working

NFL Network not working on my
XBox One console using the
NFL App. Everything else on the app works fine.

I have properly signed in to NFL Services in settings/Account Management from within the app and
confirmed my cable provider.

NFL Network shows ACTIVE in account management after confirming my cable provider.

Then when selecting NFL Network in the
NFL Channel Guide a message appears that says
“Sorry, this video isn’t available right now. Please try again later.”

This message has appeared for approximately the last two weeks while trying multiple times to view NFL Network and is not temporary.

I have deleted and reinstalled the app, followed by signing in to services and confirming my cable provider, multiple times.

I have never been able to view NFL Network using the NFL app on my Xbox One console, but it is working on my XBox 360 console using its NFL app.

This issue is affecting other users as well. I found a web link where another customer had the same problem.
Uh oh... that shouldn't have happened.

Any assistance to help fix this issue would be appreciated.

:)

 

NFL App - NFL Network not working

SC Marx...This does not work and I doubt it is working for you either. You would not immediately hear NFL Network start as you say. What you might have heard was NFL Now which is very different. NFL Now is on the main screen of the app and immediately plays
when the app is launched. NFL Now is a series of current video clips of sports reporters about 3 minutes each. Look at the menus at the bottom of the screen when you launch the app. The NFL Network is the live broadcast the NFL Network channel the same as
what is currently being broadcasted on your cable TV. The NFL Network is on page two after selecting Channel Guide from the bottom menu of the main screen/page one. NFL Network plays on my Xbox 360, but not on my Xbox One.

 

NFL Gamepass not working on Xbox One

I am having the same problem. It was working for me on Tuesday but has not worked since. I can't watch NFL Network Live or any of the games.

The Xbox ONE, Android and Windows Phone App will not show live content.

Games and NFL Network are only working in a browser on a PC.

 

this worked for me too

I figured it out!

ok so i've tried a lot of things. including erasing my profile, deleting local saved game data, clearing the cache, and as far as i know none of that did anything.

the most recent and successful attempt. I logged out of everything within the app, all of the services. i deleted the app. i fully powered down the xbox, and powered it back on, re installed the app, and signing in to nfl network. and then on my computer
in a private or incognito browser page. that is a page with no cookies or saved history. and using this page to activate the code. the reason for the private or incognito page is so that it won't have pre loaded your provider log in, and makes you type in
the user and password for the provider. once i did this. i hit confirm on xbox one. it then gave me an error saying it could not authenticate me. but at the same time i heard nfl network start playing so the error, isnt real. it starts to work

 

This does not work and I doubt it is working for you either. You would not immediately hear NFL Network start as you say. What you might have heard was NFL Now which is very different. NFL Now is on the main screen of the app and immediately plays when
the app is launched. NFL Now is a series of current video clips of sports reporters about 3 minutes each. Look at the menus at the bottom of the screen when you launch the app. The NFL Network is the live broadcast the NFL Network channel the same as what
is currently being broadcasted on your cable TV. The NFL Network is on page two after selecting Channel Guide from the bottom menu of the main screen/page one. NFL Network plays on my Xbox 360, but not on my Xbox One.

 

It`s the same on my side, everything is OK into the NFL App, only NFL-Network say`s “Sorry, this video isn’t available right now. Please try again later.”

 

i am having the same problem xbox. please fix this before the season is over

 

I have the exact same problem. Does the NFL app require more bandwidth than other streaming apps? I use hulu, Netflix, and sling tv just fine. I have 10meg dsl. I have tried uninstalling and reinstalling the app and reverifying cable credentials. It says
active for nfl network, but no video.

 

Having the same issue too. I can watch the game on TV, but wanted to try it on Xbox one.

 

I'm experiencing the same problem as described at the top of this thread. Has anyone figured it out yet? I'm hoping it's just a technical glitch with a straightforward fix, but I'm concerned that it might be a licensing issue between Xbox and NFL Network.

For those of you experiencing the "Sorry, this video isn't available right now." error message, I have a question:

Have you tried to use the NFL Network "channel" through the app BOTH during Thursday Night Football games AND at other other times (when TNF isn't airing)? ...is it possible that the licensing deal is ONLY for TNF games, and not for the rest of the content
on NFL Network?

Any/all additional insights are appreciated.

 

Weedy....it does not work during Thursday night games or any other time. Pretty sad that this problem is not being resolved. For now, I watch it using my Xbox 360(unfortunately in another room on a smaller TV). The Fantasy Football portion of the app is
also better on the 360.

 

I'm having the same issue... Please help

 

The issue is 24/7... During Thursday Night Football as well

 

I am so frustrated with this that I just did something crazy. I restored my Xbox back to factory defaults and then downloaded everything all over again...

IT DIDNT WORK!!! I still have "Sorry, this video isn't avail be right now. Please try again later."

I'm ready to flip out

 

this is one of the more infuriating issues i've had. been having this issue since week one. try to get an answer every thursday.. to no avail.

W.T.F!