Xbox One Netflix crash

Am I the only one who can't watch anything from Netflix?

When I open the app, it either crashes immediately, or when I log in to account.

If I manage to get to choose what I want to watch, press play, it crashes.

:)

 

netflix c

netflix crashes and turns off the tv while on xbox one, what is causing this issue?

 

Netflix crashes One

Like I said in my statement above I was having trouble with Netflix along with NFL app on my Xbox one. Well it was also my Blu Ray app that had this problem so I called Microsoft support and they suggested that I take it to a Microsoft store and it just
so happens I had one near by. Made an appointment took it in and they just gave me a brand new Xbox one! I couldn't believe it. The manufacturer warranty is one year from the previous date that you bought it. I am totally satisfied that I got a brand new Xbox
one seems like Microsoft is serious about making their customers satisfied this time around and is sure that their system is reliable. I have zero problems with this new system. I suggest you guys do the same because when I told support and people in the Microsoft
store no one heard of this issue, go figure I get a defective system just my luck. Take it in to the Microsoft story your problems will get resolved a lot faster then sending your system and waiting 3 weeks. Thank you Microsoft for taking us seriously and
actually caring about gamers this year. Especially for not having to pay to use Netflix with gold and adding free monthly games about time. Satisfied customer

 

Hello

Have you tried to do the following?

Powercycle:

You can do this by holding down the power button on your console for approx. 10 seconds untill it turns off by itself. After this unplug the powercord from the wallsocket untill the light on the powerbrick turns off. Plug everything back in and boot up your
console again.

If that doesn't work you can follow the steps on this page to remove the app after which you can install it again

support.xbox.com/.../free-up-hard-drive-space

 

I had the same issue happen. Deleted the app, reinstalled, same issue. Contacted support, followed their instructions, which led to a full crash. Finalizing my repair process now. Good Luck.