XBOX One more time request email

If the denial email is not in the spam/junk mail folder and more than 24 hours have passed without receiving it, I recommend that you request the refund again, but this time use the following link:

https://support.xbox.com/forms/request-a-refund

If your refund request is denied again this time, now you should receive the denial email, and you can then respond to it to appeal the decision.

Best regards.

In this case, your only option is to reply to the email about the refund denial. Explain your situation and the refund team will review your request again. If it gets denied one more time, unfortunately there's nothing you can do. I'm sorry about this.

Microsoft or Xbox support does not handle refund requests, only the refund team does, so contacting support will only make them tell you to submit a refund request to the refund team, my friend.

If you haven't heard anything back from them after you replied the email, just wait a little more and they will get back to you. They have a lot of refund requests to analyze everyday but they will manually review your refund request one more time, rest assured.

But if it is denied again, you will need to contact your financial institution. I'm sorry about that and I wish this turns out well for you!

I have been told to reply to a confirmation email that states my request for a refund has been denied because no one on the phone can help with refunds. I have not received this email. Only the email stating my refund request has been processed. Nothing more in my spam folders either so I am not sure what more to do other than report the charge.

To set screen time limits for your child on Xbox One and Windows 10 devices, go to
https://account.microsoft.com/family and sign in with your Microsoft account. Then:

• 
  Find your child's name and select Screen time.
  
• If you want to use the same schedule for all devices, switch
  Use one screen time schedule from
  Off to
  On. If you’d rather have separate schedules, scroll down and switch on screen time for PC and Xbox One individually.
• Set how much time your child is allowed to spend with their devices each day, and when they can use them. If you want to give them the full amount of time you’ve scheduled, select
  Max scheduled. (Example: If you’ve allowed screen time from 8 am to 8 pm,
  they could use their devices that entire time.)