Xbox One missing license

taylorsprinkle · Jan 26, 2014

I received an invite from a friend to join his party while I was playing a single player game. I accepted the invite and everything seemed to be working great. Then I get the message, sorry COD: Ghosts took too long to start. Not sure how it took to long
to start considering I was already playing the game. I then was taken back to the home screen where I was prompted with the option to buy COD: Ghosts from the Xbox Store because the OS didn't see that I had the game disc in the disc drive, with it already
installed. The last time this error showed up, my hard drive locked up and I had a broken Xbox One. Luckily, my first two broken ones were within 24 hrs and I returned them Gamestop to get a third new Xbox One. Powering off and on seemed to work but this
is ridiculous that the OS(or COD software) can't transition from single player mode to multiplayer mode within the same game. Not to mention it somehow couldn't find my license and prompted me to buy the software again from the store even though the disc
was already in the drive. So happy I spent $600 on a broken product and it's not getting better like the wonderful promise Microsoft has stated.

:)

ResidentRecon89 · Jan 26, 2014

Content Problem- for mass effect 1

I got the halo reach xbox, and i did the license Transfer and the content License Transfer, And I'm trying to play mass effect one offline,

And it won't let me Because it says "Missing downloadable content From xbox live via Pinnacle Station and i can't load a character... Please help

EDDS · Jan 26, 2014

Digital Games

Will the same two tier license work on Xbox One as it did on Xbox 360 though? e.g. you get a license for the console and a license for the Gamertag.

Adrenaline123 · Jan 26, 2014

There are things you cant do without the disc in the console. It needs to be there to verify that you actually own the game to perform updates and other tasks. Im not 100% sure this is whats causing your problem but it is very possible.

taylorsprinkle · Oct 31, 2018

I had the disc in the drive the whole time. I was playing single player mode when I got the invite to play online when it told me I needed to insert the disc into the console as the license was missing. When this happens, apparently the Xbox one quits
the game, restarts the game in multiplayer mode but my xbox one never made it that far. It said it took to long to start and I needed to insert the disc. Again, the disc was in the drive the whole time. Something with the OS is going wrong when it tries
to join a multiplayer game from a single player mode within the same game. This is all a guess but seems to be what is happening.

Adrenaline123

There are things you cant do without the disc in the console. It needs to be there to verify that you actually own the game to perform updates and other tasks. Im not 100% sure this is whats causing your problem but it is very possible.

taylorsprinkle

I had the disc in the drive the whole time. I was playing single player mode when I got the invite to play online when it told me I needed to insert the disc into the console as the license was missing. When this happens, apparently the Xbox one quits
the game, restarts the game in multiplayer mode but my xbox one never made it that far. It said it took to long to start and I needed to insert the disc. Again, the disc was in the drive the whole time. Something with the OS is going wrong when it tries
to join a multiplayer game from a single player mode within the same game. This is all a guess but seems to be what is happening.

Jayarih

Yeah I got 99.99% of my licenses that were missing back. Only one I see missing is Nuts and Bolts but no one cares about that game lol

Hoskayra

Hi again Cf_22

The triangle warning symbol on your Xbox One games indicates that you can't play them due to a licensing issue. Here are some possible reasons and solutions:

Possible Reasons:

Missing or corrupted license: The game's license might be missing or corrupted on your Xbox.

Region mismatch: The game might be from a different region than your account.

Server issues: There could be temporary problems with Xbox servers preventing license verification.

Disc problems: The game disc might be dirty, scratched, or damaged.

Solutions:

Restart your Xbox One: This can sometimes resolve temporary glitches.

Check your internet connection: Ensure you have a stable internet connection.

Clear the cache: Clearing the cache on your Xbox One can sometimes resolve licensing issues.

Remove and re-insert the game disc: This can sometimes fix problems with reading the disc.

Check for updates: Make sure your Xbox One and the game are updated to the latest versions.

Verify your license: Go to My Games & Apps and select the game with the warning symbol. Choose "Manage game" and then "Manage licenses." This will try to re-download the license for the game.

Best regards. Oskayra

XBF Leo G

Hello LuisQI,

Thank you for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. Do you see the license for the game in
your license list? Do you use more than one Microsoft account? Are the games that are missing Xbox One games, Xbox 360 games or both? Be sure to let us know the results!

Xbox One missing license