xbox one- Minecraft won’t play

I would check your purchase history to make sure the game is in fact linked to your account and not someone else's

Hey there Ross!

Sorry to hear that you're dealing with this issue trying to run Minecraft.

If you are getting an error like that, I think that the best course of action would be for you to try the steps outlined in

Error 0x803F8001 occurs when you launch an Xbox One game. It's got a couple of possible solutions for that issue.

If that doesn't do the trick, I would then suggest trying this little trick that I like to do that resolves a bunch of general problems that you may have concerning your console. When you get a chance to goSettings>Disc
& Blu-ray>Blu-ray>Persistent storage and clear it 3 times. After doing that, go to
Settings>Network>Network Settings> Advanced Settings> Alternate MAC address
and clear that alternate MAC. The console will say it needs to restart to apply the change, so let it do that and then try the game again.

Give those steps a shot and let us know how they help.

Thanks for reading!

Hello!

After you've verified that it is the same account that the game was redeemed to there's two additional things I would suggest trying. First is doing a hard reset on the console (press and hold the power button for 10 seconds, then power it back on). If it's
still not working after that, try removing your account from the console and add it back to it.

Please check if the account you redeem minecraft is the same as you now try to start the game.

For me, it sounds that you use a different account.

Oh then I must have that because I play multiplayer on plenty other games but it won’t let me on Minecraft