XBOX one minecraft issue please help

Probi2X · Dec 27, 2018

So I got minecraft ( the disk ) I run it. it asks me to install. I do it. I open the game and press play... then it tells me to update to update aquatic. I click view in microsoft store and it shows Minecraft Buy 19.99.... I ALREADY HAVE MINECRAFT WHY
DO I HAVE TO BUY IT AGAIN? and in the update message it tells me its "free" but when i try to update it it tells me i have to buy it... i just want to play on the new Aquatic update.....

:)

Atherza

Hey there, you've probably got the old version 'Xbox One Edition'. It used to be a free upgrade, however it is not anymore. The aquatic update is on: 'Minecraft' not 'Minecraft Xbox One Edition'.

XBF Nestor S

Hey Probi thanks for taking the time to bring this issue to us!

We suggest a clean reinstall of the game since the problem could be that there is corrupt data on the console.

First things first
Uninstall the game. Then clear the local saved games:

How to clear Game Cache on the Xbox One:

Settings

System

Storage

Clear Local Saved Games

Yes and Restart

IF THE CONSOLE IS CONNECTED TO THE INTERNET no progress or purchase data will be lost, what we accomplish by doing these steps would be to resync the profile to the cloud getting rid of any corruption as a byproduct.

Give these steps a shot and let us know if we can further assist in this or any other issues or inquiries!!

NeoDan123

That promotion is no longer available.

You will need to buy the newer version which is bedrock edition which is crossplay with windows 10, mobile and Nintendo Switch.

EggsBoxJuan

Hi, if you have the Minecraft Xbox One disc version then sadly that offer of a free upgrade to the Better together version no longer applies and you will need to buy Minecraft again.

Q: How long will the Better Together Update be available as a free download to players who own the console version of the game?

A: Owners of the disc version of Minecraft: Xbox One Edition will have until January 30th 2018 to have played Minecraft for five or more hours in the past 12 months OR purchased a DLC Pack. There is no cutoff for digital Minecraft: Xbox One Edition owners.

https://minecraft.net/en-us/article/better-together-faq

Hellfire IRL

I had issues with BF4 preimium not showing in the store at a time, to fix I done a hard reset (hold power button for 8 seconds), that might do it. Also had to factory reset last night (as watch dogs sound wasn't working) which will undoubtably fix any issues,
but means going back to the start again (i.e. your hard drive is cleared).

XBOX one minecraft issue please help