Xbox one mic/voice not detected on several headsets/controllers

Discus and support Xbox one mic/voice not detected on several headsets/controllers in XBoX on Consoles to solve the problem; Problem: Xbox One (Day one) is frequently not receiving signal from microphone after several symptom free months. Problem has occurred using a stereo... Discussion in 'XBoX on Consoles' started by Illumineer, Dec 13, 2014.

  1. Illumineer
    Illumineer Guest

    Xbox one mic/voice not detected on several headsets/controllers


    Problem: Xbox One (Day one) is frequently not receiving signal from microphone after several symptom free months. Problem has occurred using a stereo chat adapter and more recently, using the standard console headset. Latest console/controller firmware
    is updated.

    When problem occurs:

    • In party chat, I can see the "voice bubble" never lights up when I speak. I hear game sound and other's chat through the headset/speakers just fine.
    • The "mute" light on the chat adapter and headset does not light up when the problem occurs
    • Occurs at beginning of session- mic loss has very rarely occurred during gaming
    My initial thought when I was using the chat adapter was it was a bad cable/input. After the problem occurred with the MS headset, I'm not so sure.

    Tested:

    Three controllers, two stereo headsets (w/ chat adapter) + MS chat headset. Does not seem to be controller or headset dependent.

    Occasional solutions (not 100%):

    Re-plugging in controller via USB (I typically leave the controller wired), cable to chat adapter, plugging into different controller, hard console reset.

    Is it possible this is a console problem (I have not been able to test on other consoles, nor do I think it realistic since the mic loss doesn't happen every time)? Problem on the XBL side?

    :)
     
    Illumineer, Dec 13, 2014
    #1
  2. Headset: Can hear friends, but mic won't detect my voice. Tried 2 headsets. Kinect mic works!

    Hello all,

    I ran into this issue a couple of weeks ago. My mic stopped picking up my voice, but Xbox detected the mic and played back voice through the headset.

    I tried the mic on two different controllers and it wouldn't work on either. Xbox detects the mic, but it won't record any voice. So I went out and bought a brand new $20 headset - NO LUCK. The new headset doesn't work on either controller. Once again, Xbox
    detects the mic and I can hear my friends through the headset but the mic won't pickup my voice.

    My privacy settings are fine and my Kinect mic works. What in the heck is going on here? This is driving me insane!
     
    nub whisperer, Dec 13, 2014
    #2
  3. Newer controllers don't recognize the mic on either of my headsets

    So I have two separate Xbox One S consoles, and 3 different controllers. One controller is an older black one (model 1697) and the other two are newer that came with their bundles (both model 1708).

    My headsets work 100% correctly on the older model controller. Both of my headsets work great with it on both xboxes

    My newer controllers work 90% correctly with both headsets on both xboxes, EVERYTHING functions other than the mic. I can even hear my voice feedback in the headset but no one else can hear me in chat, can't record voice messages, can't skype. My mics do
    not work at all on the newer controllers.

    All controllers are fully updated, headsets are earforce xo one, and turtle beach X41. I have tried every headset on every controller on each xbox. The problem is isolated to the 2 newer controllers.

    What on earth can I do to fix this?
     
    KentFairbourn, Dec 13, 2014
    #3
  4. RedPhoenix2019 Win User

    Headset connected to Xbox One S controller doesn't work.

    XBF Erick C,

    I'm also running into this issue. I have a gaming headset that had fully functioning audio and mic for several weeks. One day my xbox one s stopped showing that a headset or mic was detected. In the upper right corner of the dashboard I show a mic with
    a slash through it. I have tried 2 different controllers and 4 different headsets with mics. None are being detected. No sound, no mic. I have followed several online instructions from full power cycles, checking the mic on setting, checking the audio
    output headset audio checkbox, and clicking the start party option under user icon from the dashboard. So far nothing changes the mute (mic with a slash) icon in the upper righthand corner back to a headset icon. What am I missing? Also, just to cover all
    bases, both controllers are fully functioning with new batteries and are fully updated. All headsets have been checked on other devices and are fully functional. Please help!
  5. Viruselete Win User

    Mic not working

    I am using a standard 3.5 cellphone headset. The console detects the headset as being connected and if I test the mic using game settings (COD MODERN WARFARE) the indicator shows it is picking up voice. However in game no-one can hear me and the mic icon
    indicating a voice also does not display when I talk. This is for gamechat. Party chat is not an option as the other members uses other platforms. The headset/mic works ona cell phone and on a pc so the headset itself is not faulty. I have tried various settings
    changes and console updates as well as controller updates as specified on a Google search results to no avail
  6. Viruselete Win User

    Mic not working

    I am using a standard 3.5 cellphone headset. The console detects the headset as being connected and if I test the mic using game settings (COD MODERN WARFARE) the indicator shows it is picking up voice. However in game no-one can hear me and the mic icon
    indicating a voice also does not display when I talk. This is for gamechat. Party chat is not an option as the other members uses other platforms. The headset/mic works ona cell phone and on a pc so the headset itself is not faulty. I have tried various settings
    changes and console updates as well as controller updates as specified on a Google search results to no avail
  7. XBF Brad A Win User

    Mic icon

    Hi Majestic,

    Thanks for coming to the forums. If you are showing the Mic symbol with line through it on the home screen. This means the mic is not being detected. We recommend trying to

    update the controller
    with the headset plugged in.

    Thanks,

    Brad
  8. Cy 5th Win User

    Mic Broken?

    I think this is happening to me. I found a fix for it. Question, do you turn your Xbox one on with voice?

    Me, whenever I turn my xbox one on with voice and then turn my controller on to start or join a party, my mic/headset does not work. However when I turn the xbox on with the controller and then start or join a party, my mic/headset works.

    Yes my kinetic chat is turned off..
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Xbox one mic/voice not detected on several headsets/controllers

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