Xbox One Mic - Can hear people but nobody can hear me

Discus and support Xbox One Mic - Can hear people but nobody can hear me in XBoX on Consoles to solve the problem; I'm going to start by saying my mics are NOT muted.. I have a standard xbox one wired headset. I got the console in April and it was working fine.... Discussion in 'XBoX on Consoles' started by WeeWeeeNoodle, Nov 10, 2015.

  1. Xbox One Mic - Can hear people but nobody can hear me


    I'm going to start by saying my mics are NOT muted..

    I have a standard xbox one wired headset. I got the console in April and it was working fine. Suddenly around August it just stopped working. I was able to reassign the controller to my user name and it temporarily fixed the issue. Now no mics or headsets
    are working at all.

    I've opened all ports. I've tried to DMZ to the Xbox. I've tried both opening ports and DMZ at once and separate. I've tried the mic on 2 different controllers. I went and got a stereo headset adapter and tried my Beats and iPhone earphones in the adapter.
    I went and bought a new controller with the built in jack, updated controllers, hard reset the xbox, made sure privacy settings were set to chat with everyone, factory reset the xbox, reset the network, tried wired and wireless connections, removing my account
    for the xbox and signing back in. My NAT type is open and when I go to the detailed network details it says I'm behind a cone NAT. I've turned off my Kinect, unplugged it completely and still nothing.

    When I hit the volume buttons on my Beats or iPhone earphones the green light in the party chat lights up as if I'm talking but all people can hear is the clicking. I can chat through my Kinect just fine. Call of Duty doesn't allow chatting through the Kinect
    so I cant deal with this anymore. There HAS to be a way to get this fixed. I've Googled and read probably every article on this issue and everyone just keeps saying the headsets or microphones are broken or muted and I know for a fact mine are not.

    Is there anything else I could possibly try to get this working again?

    :)
     
    WeeWeeeNoodle, Nov 10, 2015
    #1
  2. Xbox One mic will not work. Can hear but nobody can hear me. HELP.

    My headset voice chat randomly stopped working.

    My mic and party are not muted.

    I've done hard restarts on my xbox.

    I've reset my router.

    I've literally tried everything.

    I have a turtle beach xo four headset that I tried on 3 controllers. Nothing.

    I went and bought a new microsoft headset and a new controller. Nothing.

    To recap. 2 headsets, 2 adapters, 4 controllers and I'm ready to throw this thing away.

    Please. Help.
     
    Lvl2 Brad Pitt, Nov 10, 2015
    #2
  3. l YouR MoM l
    l YouR MoM l Guest
    Xbox mic can't hear people but they can hear me

    I tried it in a different controller, now it isn't even recognising that my mic is plugged in...
     
    l YouR MoM l, Nov 10, 2015
    #3
  4. SeanMcKay
    SeanMcKay Guest

    Xbox One Mic - Can hear people but nobody can hear me

    I have had the same issue recently. My stock headset still seems to be working fine, but NO THIRD PARTY HEADSET WORKS. Let me re-phrase that. I can usually hear others in the ear piece, but the mic is not working at all. This is the case regardless of what
    controller I plug it into, and regardless of whether I plug it in directly via 3.5mm jack or via the headset adapter. The headset (in this case Turtle Beach Recon 30x) and mic work fine if, say, I plug it into my phone to use. However, mic is non-functioning
    on the Xbox One. I can hear and chat via Kinect just fine (though quality is terrible). And like I said I can still use the stock headset. In trying to troubleshoot with Turtle Beach, they said there have been reported issues with the New Xbox One Experience
    dashboard and third party headsets. Yet another bug in the NXOE! Judas Priest it has been a horrible experience.

    Anyway, I am about to return this headset, not because it is nonfunctioning, but rather that the Xbox One is nonfunctioning with IT.

    Any ideas, folks?

    Microsoft, what is the deal here?
     
    SeanMcKay, Nov 11, 2015
    #4
  5. Hey there WeeWeeeNoodle and Headgamer!

    Sorry to hear about the chat issue! If you are unable to be heard in chat but can hear others, we are currently looking into that issue in

    this thread. When you get a chance, go ahead and make a post in this thread. We will be posting any updates we receive in that thread as well. Thanks in advance!
     
    Mister Quimby, Oct 31, 2018
    #5
  6. Mister Quimby Win User

    Xbox One Mic - Can hear people but nobody can hear me

    Hey there WeeWeeeNoodle and Headgamer!

    Sorry to hear about the chat issue! If you are unable to be heard in chat but can hear others, we are currently looking into that issue in

    this thread. When you get a chance, go ahead and make a post in this thread. We will be posting any updates we receive in that thread as well. Thanks in advance!
  7. SeanMcKay Win User

    Xbox One Mic - Can hear people but nobody can hear me

    I have had the same issue recently. My stock headset still seems to be working fine, but NO THIRD PARTY HEADSET WORKS. Let me re-phrase that. I can usually hear others in the ear piece, but the mic is not working at all. This is the case regardless of what
    controller I plug it into, and regardless of whether I plug it in directly via 3.5mm jack or via the headset adapter. The headset (in this case Turtle Beach Recon 30x) and mic work fine if, say, I plug it into my phone to use. However, mic is non-functioning
    on the Xbox One. I can hear and chat via Kinect just fine (though quality is terrible). And like I said I can still use the stock headset. In trying to troubleshoot with Turtle Beach, they said there have been reported issues with the New Xbox One Experience
    dashboard and third party headsets. Yet another bug in the NXOE! Judas Priest it has been a horrible experience.

    Anyway, I am about to return this headset, not because it is nonfunctioning, but rather that the Xbox One is nonfunctioning with IT.

    Any ideas, folks?

    Microsoft, what is the deal here?
  8. XBF Aicha T Win User

    Nobody can hear me on my mic but I can hear them

    Hey there @chaseDUBEL, ! I hope that you are doing well!

    Thank you for reaching Microsoft Xbox Forum support!

    If you can’t hear the person you’re trying to chat with after joining their party, try these tips:

    • Check that your privacy settings allow communication with everyone. Press
      the Xbox button to open the guide and select Profile & system > Settings > Account > Privacy & online safety > Xbox Live privacy. Select View details & customize > Communication & multiplayer, and then make your changes.
    • Unmute or unblock the person you’re trying to chat with. Press the Xbox button to open the guide, and then select Parties & chats. Select the party to expand the party roster, choose the
      person you want to unmute, and select Unmute.
    • Check the party chat volume for each person in your party. Press the Xbox button to open the guide, and then select Parties & chats. Select the party to expand the party roster, choose the person you want to check, and then verify that their volume slider is at a level that you can hear. To change the volume level, move left or right using the D-pad or the left thumbstick to adjust the volume slider.
    • Check that you have joined party chat from within the party window.
    • See if you’re experiencing network latency or other network issues. To do this, check the detailed network statistics for your network by following the steps in: Network settings on Xbox One
    • See if you’re experiencing an issue related to Network Address Translation (NAT): Troubleshoot NAT multiplayer game issues


    I hope this helps you out! wish you lovely day!

    Kind regards

    Stay safe, and happy gaming!
  9. Andy Mulligan Win User

    Xbox mic can't hear people but they can hear me

    Your mic may be broken if it fails to even be recognized by other controllers. One thing I can suggest from first hand experience, is to check your privacy settings and make sure you are set to communicate with "Everyone". If it is set to "Friends Only"
    that can cause issues with talking to others online.
  10. Irixion Win User

    Xbox mic can't hear people but they can hear me

    Microsoft headsets are pretty fragile...Make sure the part that goes into your controller is clean.
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Xbox One Mic - Can hear people but nobody can hear me

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