Xbox one media remote won't control TV

bmelendy · May 17, 2016

Anyone know why the Xbox one media remote won't control my TV? It works for apps like Netflix but it won't control the volume. I set my TV up and the kinect was able to mute my TV during the setup process. Is the official Xbox one media remote supposed
to control the volume of your TV?? Thanks for any suggestions.

.... Brad

:)

QuiglyPenguin · May 17, 2016

How do I connect the Media Remote to my TV?

I've been looking everywhere online on how to connect my Xbox One Media Remote to my Vizio TV. The remote works great with navigating through movies, tv shows, etc., but I'd like to control TV volume as well. Every webpage gives instructions that includes
setup with some kind of TV box/Satellite/Cable, but I don't have any of that. All I have is a regular HD TV and an Xbox One (w/ Media Remote).

How do I make it so I can control the TV volume with my Media Remote?

P4P4B34RS · May 17, 2016

Need remote code for Insignia NSPDP50HD-09

I have an XBOX one media remote, IR blaster extension, and Insignia NSPDP50HD-09. My media remote is not able to control anything as far as TV functions concerns. When I went through the TV set up, all the remote codes provided were not able to mute the
TV. Any ideas?

M3tal Daz3 · May 17, 2016

Hello

To control your TV with the Media Remote requires you to first configure your Xbox One to control your TV through the console settings. To learn how to do this, see Set up live TV with your Xbox One:

support.xbox.com/.../set-up-live-tv

bmelendy · May 17, 2016

I did that, and as part of the setup process the kinect was able to mute my TV. However, the media remote won't cause anything to happen with the TV, just apps. I wanted to know if the media remote is supposed to control your TV or just the Xbox, it doesn't
really say it will control the TV. But yes, my Xbox one says that the TV is setup correctly. Any other suggestions?

M3tal Daz3 · May 17, 2016

It s the OneGuide that enables you to control your TV with your Xbox One. If you are still having troubles check this support link:

support.xbox.com/.../troubleshoot-oneguide

bmelendy · May 17, 2016

So you mean that why I'm watching Netflix or Hulu, it won't control the volume?? Is this confirmed to be the way the media remote works?

M3tal Daz3 · May 17, 2016

If you are having issues with the OneGuide controlling your TV you can report them as described in this link:

support.xbox.com/.../how-to-use-one-guide-issue-reporter

bmelendy · May 17, 2016

Netflix is an app though, what I really want is to adjust the volume while watching Netflix. I'm hoping someone knows if the Xbox media remote can control Netflix, including the volume.

bmelendy · May 18, 2016

So I've gone through every troubleshooting step with Microsoft and the final verdict is that my off brand Sanyo TV is simply not fully compatible with the kinect sensor. They said some TVs just won't work.

bmelendy · Oct 31, 2018

Well, no matter what I try, the official Microsoft Media Remote just won't control my TV's volume. I thought maybe it was my off-brand Sanyo TV but tried it on my other LG TV and it behaved the same. The Kinect can control the TV's volume with voice commands,
but not the media remote.

Returning this and I will try a third party remote and hope for better functionality.

bmelendy

I did that, and as part of the setup process the kinect was able to mute my TV. However, the media remote won't cause anything to happen with the TV, just apps. I wanted to know if the media remote is supposed to control your TV or just the Xbox, it doesn't
really say it will control the TV. But yes, my Xbox one says that the TV is setup correctly. Any other suggestions?

XBF Crystal P

Hi there Leper,

Thanks for the reply. I'm sorry to hear about the issue with the compatibility between the Xbox One Media remote and TV.

Check out the following troubleshooting article:

About the Xbox One Media Remote

If the problem persists, try this:

The Media Remote works for most functions but will not control my TV

Controlling your TV with the Media Remote requires you to first configure your Xbox One to control your TV through the console settings. To learn how to do this, see

Set up live TV with your Xbox One.

Try this out and let us know the results.

Patdawg1

Question is it a Talon Media Remote Control for Xbox One, TV, Blu-Ray & Streaming
Media?

bmelendy

Well, no matter what I try, the official Microsoft Media Remote just won't control my TV's volume. I thought maybe it was my off-brand Sanyo TV but tried it on my other LG TV and it behaved the same. The Kinect can control the TV's volume with voice commands,
but not the media remote.

Returning this and I will try a third party remote and hope for better functionality.

fireboy92k(2)

No, it's not a universal remote: (www.xbox.com/.../media-remote)

The remote controls TV/receiver power and volume through Kinect, or an IR extender cable (cable not included).

You need Kinect or IR Extenders.

support.xbox.com/.../use-external-ir-with-xbox-one

Xbox one media remote won't control TV