Xbox One Media Remote Not Working

Stevie T 86 · May 15, 2015

Wondering if anyone can help me.

My Media Remote all of a sudden stopped working. I contacted Xbox and they collected the old one and issued me with a new one. The new one worked for a day then stopped working and hasn't worked since.

I've tried an Ir emitter but that has done absolutely nothing. I've tried changing the batteries but nothing.

Has anyone had similar issues or any advice as this is doing my nut in.

:)

Killn The Drama · May 15, 2015

xbox360 media remote just stopped working

You may need to try these steps again to get it working also be sure batteries are not dead.

I am not sure what one you have but I have list both links below.

How to set up your Xbox 360 Universal Media Remote can be found
HERE.

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Xbox 360 Media Remote (New) can be found
HERE.

mookiwan · May 15, 2015

xbox one media remote not working

the xbox one media remote does not work in the netflix or youtube app. it does work in my home screen and the hbogo app. anyone else have this issue? solutions? thanks

DesignerBeef63 · Jan 9, 2016

My media remote has stopped working, but only in certain apps. It works fine otherwise but will not navigate: Youtube, Netflix or XBox fit. Anyone else?

Mistress Sara

Yes, the
Xbox One Media remote will work with an Xbox One X. I use mine regularly.

CyberXenon75

It's not just a lack of support for the Xbox One Media Remote. I have a Logitech Harmony Remote that works with the Xbox One and it also doesn't work with the YouTube App. The only device that seems to work with the YouTube app is the controller. It's a
shame since the Xbox One Media Remote works really well in other apps like Twitch,Crackle and Machinama.

XBF Brad A

Hi Vic,

Thanks for coming to the forums. The media remote will work with any of the Xbox one. Xbox one, S or X.

https://beta.support.xbox.com/help/hardware-network/accessories/xbox-one-media-remote-info

Thanks,

Brad

Jack T. Chance

If this is the first time you've had/used an Xbox 360 Media Remote, you have to go to System Settings > Remote Control and change the setting from either "Windows Media Center" or "Both" (depending on which version of the Xbox Console you have) to "Xbox
Remote". For some reason, the default setting is the WRONG one. That's most likely what's causing your remote to not work.

If you ALREADY have it set to "Xbox Remote" and it still doesn't work, you may have a defective remote if it's an official Microsoft Xbox 360 Media Remote.

If it's a 3rd Party remote, made by a different brand, in all likelihood you've wasted your money on a remote that doesn't actually work for the Xbox 360. The only 3rd party remote I recommend and will vouch for is a very hard to find European model, the
Snakebyte Media Remote. It's the only one that gets good reviews. When I wanted a black Xbox 360 Media Remote with Backlit Keys, I tracked one down on eBay, and I can personally attest that it works every bit as well as the official Microsoft
remotes. But good luck finding one, they are very scarce right now. I consider myself very lucky to have managed to track one down. ^_^

XS1CkSk1LLZX94

Hi mate have a look here
https://support.xbox.com/en-US/xbox-one/accessories/xbox-one-media-remote-info#53624beb08fd4c76b6e8b822df3e8af0

If all doesn't work I would get a new remote sorry

Xbox One Media Remote Not Working