Xbox One Media Remote Issue

Discus and support Xbox One Media Remote Issue in XBoX on Consoles to solve the problem; I purchased the media remote about 2 weeks ago. At first, everything was super user friendly. All I had to do was plug the batteries in and the xbox... Discussion in 'XBoX on Consoles' started by YaoiUke, Dec 11, 2015.

  1. YaoiUke
    YaoiUke Guest

    Xbox One Media Remote Issue


    I purchased the media remote about 2 weeks ago. At first, everything was super user friendly. All I had to do was plug the batteries in and the xbox one responded seamlessly. I watch Twitch a lot through xbox one, so the majority of the remote usage was
    just powering on the xbox and navigating to the Twitch App.

    The problem: About a week ago, the xbox one became completely unresponsive to the remote. I had used the remote just fine the night before, so this issue was surprising. I tried replacing the batteries, but nothing worked. I decided to go ahead and order
    a new remote thinking maybe it was just a rare defect. The troubleshooting options for the remote are very limited and were not helpful or even related to the specific problem I was experiencing.

    I ordered the new remote, which arrived yesterday. About an hour ago I opened the remote up, stuck the batteries in, and still nothing. The remote lights up and responds to movement. It's just that my xbox one will not respond to the remote, at all. I'm
    able to perform all other functions just normal with a wireless controller.

    Can anyone guide me on how to alleviate this issue? Thanks for your time!

    :)
     
    YaoiUke, Dec 11, 2015
    #1
  2. SoG Watchman
    SoG Watchman Guest
    SoG Watchman, Dec 11, 2015
    #2
  3. Retro Oswald
    Retro Oswald Guest
    Xbox in a cabinet with kinect outside cabinet

    Could adding an IR Sensor solve the issue of the media remote? Im moving my xbox into a data cabinet in my hallway but love using the media remote
     
    Retro Oswald, Dec 11, 2015
    #3
  4. XBF George L Win User

    Xbox One media remote

    Hello

    Thanks for reaching out to us here on the forums regarding this situation. I understand you're having some issues using your Xbox One Media Remote. Are you able use the remote to go through the menus and settings? Take a look at the information in this article:

    About the Xbox One Media Remote    . Hope this helps!
  5. Mister Cizl Win User

    Xbox One Media Remote Issues

    Hey Chimovski! I would suggest checking out the
    troubleshooting steps     for the Xbox One media remote. Post back if you any other issues!
  6. XBF Crystal P Win User

    Xbox One S - Media Remote Not Working

    Hi there XBX,

    Thanks for the reply. I understand there is an issue with the Xbox One S not compatible for the Media Remote. I recommend to try this article for further information:

    Xbox One Media Remote    .

    Do you have the controller listed in the article?

    Let us know so we may further assist.
  7. SoG Watchman Win User

    Question about upcoming Xbox one remote

  8. XBF Crystal P Win User

    Xbox One media remote

    Hi there Leper,

    Thanks for the reply. I'm sorry to hear about the issue with the compatibility between the Xbox One Media remote and TV.

    Check out the following troubleshooting article:

    If the problem persists, try this:

    The Media Remote works for most functions but will not control my TV

    Controlling your TV with the Media Remote requires you to first configure your Xbox One to control your TV through the console settings. To learn how to do this, see

    Set up live TV with your Xbox One    .

    Try this out and let us know the results.
Thema:

Xbox One Media Remote Issue

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