XBox One Media Remote and IR Extender Not Working

No, it's not a universal remote: (www.xbox.com/.../media-remote)

The remote controls TV/receiver power and volume through Kinect, or an IR extender cable (cable not included).

You need Kinect or IR Extenders.

support.xbox.com/.../use-external-ir-with-xbox-one

Good question! While Smart Glass and Kinect are excellent products, I encourage Microsoft to extend the Xbox Ecosystem with physically tangible Microsoft brand devices. For example, provide infrared IR support for the existing Xbox 360 Media Remote, and/or
offer a Xbox One Media Remote.

What ir extenders work with xbox one? The one I have won't work. I've tried a zillion configurations in this area...frustrating

It defeats the purpose of the tv integration if I can't use my universal remote because xbox is behind a door. I've confirmed the remote works from a great distance and from many angles but once I close the door the ir extender is not operating the xbox one.

I want to know is if the Xbox One has a IR port?!?!?!?! Because I'm not talking to my Kinect to control things, I'm using my Harmony Remote!!! It's one of the main problems I have with the PS3. Having the built in IR support has been great for my 3 Xbox
360's and 3 Harmony 900 remotes!!! The Xbox One looks even more like a piece of A/V hardware. it better have one, along with continued Media Center Extender Support!!! Otherwise I won't buy one anytime soon.

Hey there T Destroy3r!

It is possible to use your Xbox One Media Remote with your Xbox One console without having a Kinect. In order to control volume on your receiver you will need to have an IR blaster that connects via 3.5 mm cable and has 3 or fewer emitters. For more info,
check out our Xbox One Media Remote and IR Extension Cable support
articles.

Hope that helps!