Xbox One media player won't recognise my Hard Drive.

I had a couple of 1TB hard drives full of movies and Music and stuff so I bought a 4TB seagate Expansion which I had read online was good with Xboxs. I transfered all the files onto my new hard drive but when I plug it in it looks like it has worked to start
with. I get a little pop up saying it has recognised a media storage but when I select it it says no files found. I have tried every option I can think of.

I went into the power and start up options and selected to always detect hard drives.

I tried changing the cable.

I checked that the hard drive is formatted to NTFS

I plugged it into my laptop and all the files are there working correctly.

Plugged my old hard drives in and they work fine.

I don't want to format it for games and apps. Just want to use it as a media device.

Any ideas?

:)

 

External Hard Drive not recognised at all

Hi,

i have an external hard drive with movies on that I always used to use on my XB1 via the media player with no problems, since the latest update it won't recognise the drive at all.

Any ideas?

 

my portable hard drive is not working

i have a 500gb portable hard drive that i have been using for media on my xbox one, now in the media player app it says need to connect a usb device when it is in. I tried putting in another hard drive and it worked. The hard drive works fine on my computer but when I put it in my Xbox it doesnt show up

 

try format it first then try move your movie over

 

Like ClassicalEagle suggested, try to format it. But do it on the Xbox One, and when asked for the type of content choose Media.

Once done, connect to drive to your PC and add content to it.

Re-plug it on your XB1 and check if it works.

Cheers

 

I'm having a similar issue, except the 2 HDD's that I use to watch movies through the media app have been recognised and have worked fine for over a year. All of a sudden neither are recognised by the app. The HDD's work fine through TV's PC's etc. just
not on my Xbone.

When I insert one of the drives, I get a notification that an external device is ready hold home button to launch. But when I enter the media app nothing is listed.

Nothing has changed on my HDD and I've had no updates for the Xbone. That I know of anyway.

Any help would be appreciated

 

It doesn't give you an option to format it for media. It says Format for games and Apps. If you click on that it gives you a warning saying this will only work for games and apps. Press cancel if you intent yo use this for media.