Xbox One Media Player Not Showing Subtitles When Enabled

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble playing subtitles from a MKV file that you have loaded from external storage to your Xbox Console is that correct? The compatibility of the file would
need to be checked from its source. The Xbox One Media Player App may require a different File type for the subtitles to be detected. If you could try different formats you might be able to find the correct one to display from the App.

It's odd to release a media player without subtitles support in 2014 as this make the player borderline unusable for many users. Hopefully they will come around quickly and add this to next update.

Add your vote here:

xbox.uservoice.com/.../6345301-support-subtitles-in-xbox-one-media-player

I know that a DVD subtitles will work (As long as it has subtitles encoded in it.) You enable them at the main menu of the dvd or the movie option bar in movie...

Most of the movies and Tv showson netflix have subtitles that you have to enable when you start that show.

Xfinity has them too in the app settings (I think their subtitle system is dumb though)

Some Youtube videos have the CC options

You don't using Windows Media Player or Media Centre.

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However PS3 Media Server will stream .avi files with .srt subtitle files
ps3mediaserver.blogspot.co.uk.

Plex Media server has a Mac version, and works great for me (Even though I am using the windows version of the program. This sets up a simple DNLA server without needing Windows Media Player. Plus it will create a nice and handy view for your digital movies
including; Movie Poster, Actors, Directors, Rating, etc.

You don't need to use the Plex App on the Xbox one either, just use the Media Player app. The only caveat, is you can't use subtitles, doesn't matter if it's a separate .SRT file, or an .MKV file with subtitles encased in it.

https://plex.tv/downloads