Xbox one makes a sound, the xbox button lights up and then shuts down

Lucadelpr · Oct 26, 2023

I've been having some trouble with turning on my Xbox one recently. Last time I used it, the console froze, so I tried to restart it, but since then it won't turn on. When I try to turn it on, it makes a sound and the xbox button on the front of the console lights up but that's it. It shows that no signal screen on my TV. I tried to use other HDMI cables and even a different monitor but that doesn't seem to be the problem. The controller doesn't connect to the xbox too. I tried inserting and ejecting a disk and it works but the screen stays the same.

:)

Lucadelpr

Hi!

Thank you for your kind words. I'm using the original Xbox One console.

Getting it serviced isn't something I'd hoped that would be the solution but I'll get it repaired

Thank you for your help,

Luca

Darhyl Amizola

Hi there! I'm more than happy to help you!

I'm sorry you are experiencing this with your Xbox One console. I know how frustrating this is and I would totally feel the same way if I were in your shoes. No worries, let me help you sort this out.

I just want to clarify, are you using an original Xbox console, Xbox One X/S, or Xbox series?

Based on your description, it seems your console needs to be repaired.

If you are using an Xbox X/S or Xbox Series console, you can check your free warranty repair option using the link below:

https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced

If your console is no longer covered by warranty, you can also check your out-of-warranty repair options using the same link above.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

JORDAN-SIMPSON

Hi,

its not working when I hold the BIND that's on the right for me and then the EJECT button that's on the left it make a duhhh noise is the best way to describe it then I click to Xbox power button and it starts up like normal and also makes the startup noise
then the xbox light is lit for 3 or 4 secs and makes a shut down noise and then the light goes off. To be honest to me its like the xbox turn on as normal but doesn't know what to think or boot and it protocol is just to shut down it seems to not know the
command for the factory reset menu.... if I just click EJECT it will act normal like its ejecting a disk and the xbox light is lit and then goes off

Also someone said on a forum that if the Xbox HDMI is not plugged in it will just shut down is this true.

And no matter what if I click the power button it will always power up and do the same thing am just trying to rule out it its a power supply issue.

Regards,

Jordan

Kris with uh K

Oh and it doesn't shut down unless I hold the power button down for several seconds. Otherwise the screen goes blank but the Xbox light blinks for all eternity and never fully shuts down.

white knight ax

Good morning try hold down the Power button on the front of the console approximately 15 seconds until the power light shuts off, then power on. Be sure you see the green xbox one animación loading screen then you power it back up.

Xbox one makes a sound, the xbox button lights up and then shuts down