Xbox One - Low Sound on Sony HT-RT5 Soundbar

Discus and support Xbox One - Low Sound on Sony HT-RT5 Soundbar in XBoX on Consoles to solve the problem; Hello, I'm having volume issues using my Xbox One while connected to the Sony HT-RT5 Soundbar/5.1 system. Here is my configuration: Cable Input >... Discussion in 'XBoX on Consoles' started by Aaron Jarboe, Nov 1, 2015.

  1. Aaron Jarboe
    Aaron Jarboe Guest

    Xbox One - Low Sound on Sony HT-RT5 Soundbar


    Hello, I'm having volume issues using my Xbox One while connected to the Sony HT-RT5 Soundbar/5.1 system. Here is my configuration:

    Cable Input > DirecTV Genie > Xbox One > Sony HT-RT5 > Samsung 60" HDTV (all connections via HDMI)

    When I use the Bluetooth audio feature on the HT-RT5, the volume can get quite loud when the sound bar goes to max. However, when I'm watching TV or using Netflix, etc., the volume is quite low, even when the HT-RT5 is on MAX volume.

    Previously the configuration was Cable Input > DirecTV Genie > Xbox One > Samsung 60" HDTV, and this volume issue didn't exist. So the question is - how does the introduction of this audio device suddenly cause my Xbox volume to be low?

    Any help or advice in investigating would be helpful.

    :)
     
    Aaron Jarboe, Nov 1, 2015
    #1
  2. Japekki
    Japekki Guest
    Dolby Atmos random cut outs

    I have too sound/picture cutout problems. I have Sony HT-ZF9 3.1 Dolby Atmos Soundbar. It seems to be only when enabling Atmos on Xbox one S. Super annoying. I have latest Sony zf9 soundbar update. It enabled eartc option but that didnt help for the problem
    either! Microsoft fix this and fast!!! When i not using atmos on xbox one s everything works just fine.. so its xbox one problem not soundbar or tv! I have sony tv also.
     
    Japekki, Nov 1, 2015
    #2
  3. Deng GTX
    Deng GTX Guest
    Dolby Atmos random cut outs

    I have the same problem with SONY HT-ST 5000 soundbar.

    Random cut outs and the sound is full of cracking/popping sounds.

    PCM sounds fine.
     
    Deng GTX, Nov 1, 2015
    #3
  4. Magic Soldier
    Magic Soldier Guest

    Xbox One - Low Sound on Sony HT-RT5 Soundbar

    Does the sound bar have an optical connection? You could TRY connecting the Xbox to sound bar directly (pretty cheap cables on amazon) and see if that rectifies it...
     
    Magic Soldier, Nov 1, 2015
    #4
  5. Hordie
    Hordie Guest
    Hi Jarbs v1,

    Sorry you're having volume issues with your Xbox One. If you're using HDMI directly to the theater, then it could be an audio setting. Are you using a bitstream or uncompressed. If you are using a bitstream audio, I would suggest trying a 5.1 uncompressed
    or Stereo Uncompressed to see if the issues are still there. See this link on audio configuration.
     
    Hordie, Nov 2, 2015
    #5
  6. Chance Gum
    Chance Gum Guest
    Check to see if you're getting audio out of your rear speakers at all. I'm having a similar issue where I can't get 5.1 audio from my xbox one through my soundbar. I've got a 5.1 system connected via HDMI (and tried all of the 5.1 uncompressed, bitstream,
    and everything else) and I keep losing my center channel (the one where all the voices come from) and the rear channels are just gone.
     
    Chance Gum, Oct 31, 2018
    #6
  7. Magic Soldier Win User

    Xbox One - Low Sound on Sony HT-RT5 Soundbar

    Does the sound bar have an optical connection? You could TRY connecting the Xbox to sound bar directly (pretty cheap cables on amazon) and see if that rectifies it...
  8. Chance Gum Win User

    Xbox One - Low Sound on Sony HT-RT5 Soundbar

    Check to see if you're getting audio out of your rear speakers at all. I'm having a similar issue where I can't get 5.1 audio from my xbox one through my soundbar. I've got a 5.1 system connected via HDMI (and tried all of the 5.1 uncompressed, bitstream,
    and everything else) and I keep losing my center channel (the one where all the voices come from) and the rear channels are just gone.
  9. Hordie Win User

    Xbox One - Low Sound on Sony HT-RT5 Soundbar

    Hi Jarbs v1,

    Sorry you're having volume issues with your Xbox One. If you're using HDMI directly to the theater, then it could be an audio setting. Are you using a bitstream or uncompressed. If you are using a bitstream audio, I would suggest trying a 5.1 uncompressed
    or Stereo Uncompressed to see if the issues are still there. See this link on audio configuration.
  10. Deng GTX Win User

    Dolby Atmos random cut outs

    I have the same problem with SONY HT-ST 5000 soundbar.

    Random cut outs and the sound is full of cracking/popping sounds.

    PCM sounds fine.
  11. Japekki Win User

    Dolby Atmos random cut outs

    I have too sound/picture cutout problems. I have Sony HT-ZF9 3.1 Dolby Atmos Soundbar. It seems to be only when enabling Atmos on Xbox one S. Super annoying. I have latest Sony zf9 soundbar update. It enabled eartc option but that didnt help for the problem
    either! Microsoft fix this and fast!!! When i not using atmos on xbox one s everything works just fine.. so its xbox one problem not soundbar or tv! I have sony tv also.
Thema:

Xbox One - Low Sound on Sony HT-RT5 Soundbar

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