Xbox one lost in repair facility

Discus and support Xbox one lost in repair facility in XBoX Games and Apps to solve the problem; I have received the email Nov.6.2014 saying my Xbox one is on its way and I should be able to track it with the tracking number they provided me. It is... Discussion in 'XBoX Games and Apps' started by B RIse Up, Nov 18, 2014.

  1. B RIse Up
    B RIse Up Guest

    Xbox one lost in repair facility


    I have received the email Nov.6.2014 saying my Xbox one is on its way and I should be able to track it with the tracking number they provided me. It is now Nov.18. And the tracking number does not work. I've had called customer support 4 times in the
    past 4 days. No one can help me. FedEx can't help. Trust me I've called multiple times. Xbox support can't help. What am I suppose to do. File charges. What does it take for YOU Microsoft to take responsbility that you guys misplaced my Xbox One. I have been
    a loyal customer since Return of Castle wolfenstien on Xbox live.Help someone!

    :)
     
    B RIse Up, Nov 18, 2014
    #1
  2. TECHNOx420
    TECHNOx420 Guest
    Xbox One Power Supply Issue (No power)

    Since its a US console and the xbox one it isn't released in Singapore yet you would need to send your psu into the US hardware facility for repair. or you can try ebay for a new one.
     
    TECHNOx420, Nov 18, 2014
    #2
  3. ll DELUXE ll
    ll DELUXE ll Guest
    Scammed by Microsoft

    So I purchased the day one edition xbox one, which had the special day one edition stamped controller with it. After a month of regualr use, the left pumper on the controller just stopped working, no mis use or damage aside from wear and tear. I submit a
    repair order and senf the controller via UPS to the repair facility following all of Microsoft's instructions. That was January 30. I searched the status today and see that my order had been cancelled, and still no day one edition controller returned to me.
    I contacted support this morning, only to find out that my controller had likely been lost at the repair facility, and that i would need to make another repair order and send the shipping number I had with my original controller that i sent. But like most
    people, once i saw that my controller had been confimred delivery at the facility, i threw away the shipping number invoice not thinking i would need it almost 2 months later. So here i am, *** by Microsoft without my controller. That what you get for being
    a loyal Xbox guy since 2001, go out and drop 500 day one only to get a broken controller that i payed almost 20 dollars in UPS shipping just to have sent off to Microsoft and never seen again.
     
    ll DELUXE ll, Nov 18, 2014
    #3
  4. SwordofWhedon Win User

    Xbox one 1540

    Xbox does not support bluetooth

    Microsoft no longer supports the original Xbox One, and even if they did, they do not sell individual repair parts or manuals to consumers or repair shops. There are no authorized Xbox repair shops at this time outside of the official facility
  5. TECHNOx420 Win User

    Xbox One Power Supply Issue (No power)

    Since its a US console and the xbox one it isn't released in Singapore yet you would need to send your psu into the US hardware facility for repair. or you can try ebay for a new one.
  6. SwordofWhedon Win User

    hi. i set up a new hard drive on my xbox on x and when i wnat updtae it offline stop on step two and eror 100 what should i do?

    We cannot help you with self repair. You must use an authorized factory formatted hard drive eith your Xbox, which is not available outside official repair facilities.
  7. Smwutches Win User

    I broke my disc drive. Can I get it repaired?

    Microsoft is the only authorized repair facility for consoles, however they no longer repair original Xbox 360 consoles, only the Slim and E versions. Having it repaired by anyone else is a violation of the terms of service and can risk your console being
    banned.
  8. XBF Leo G Win User

    problem with xbox repair facility in Frankfurt Germany

    Hello LeonWadge123,

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
    more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
    LeonWadge123!
Thema:

Xbox one lost in repair facility

Loading...

  1. Xbox one lost in repair facility - Similar Threads - lost repair facility

  2. I sent my xbox elite controller to repair under warranty 3 months ago and Microsoft lost it.

    in XBoX on Consoles
    I sent my xbox elite controller to repair under warranty 3 months ago and Microsoft lost it.: I sent my xbox elite controller to repair under warranty 3 months ago and I called support 5 times and so far no one can't find my controller, at this point I want a refund, how I can get it?...

  3. I sent my controller for repair and Microsoft has lost it

    in XBoX on Consoles
    I sent my controller for repair and Microsoft has lost it: Hey, about 2 months ago I sent my son's controller in for repair as there was an issue with one of the sticks drifting, I was given a service request number and a delivery label, and I sent it...

  4. Elite controller would appear lost in repair.

    in XBoX on Consoles
    Elite controller would appear lost in repair.: I sent my Elite controller off for repair on August 28th and UPS tracking confirmed it was delivered September 5th, I've since had no communication from Microsoft and I've been unable to get in...

  5. Lost place in Alpha Skip Ahead when console went in for repair. Can I be re-invited?

    in XboX Insiders
    Lost place in Alpha Skip Ahead when console went in for repair. Can I be re-invited?: As title. I was in Alpha Skip-Ahead ring for a year or so then had to send my console back to MS for repair/replacement. Now on the Insider app I still see the Alpha Skip-Ahead notes but I don’t...

  6. UPS lost my controller that I was returning for repair

    in XBoX on Windows
    UPS lost my controller that I was returning for repair: Hi there, I've been trying to contact support to receive a call back about this issue for the last few days but I keep getting a "sorry there was an error" message so have been unable to get in...

  7. XBox warranty repair services - lost devices, never ending repair, and alternative solutions

    in XBoX on Windows
    XBox warranty repair services - lost devices, never ending repair, and alternative solutions: Hi Community - I'm not an avid gamer myself. I'm a 37 yrs old executive in the software space. In my downtime I like to connect with old friends on Xbox... maybe once or twice a week. I bought my...

  8. Broken Xbox lost in transit to repair centre?

    in XBoX on Consoles
    Broken Xbox lost in transit to repair centre?: Hi I’m not sure if this is a common issue that others have been experiencing but it’s gone to the point now where I think I should try and resolve this so my Xbox broke about two weeks ago I...

  9. Sent Series X in for repair, UPS lost Replacement. Help!

    in XBoX on Consoles
    Sent Series X in for repair, UPS lost Replacement. Help!: Back in November last year my Series X arrived on launch day but was unfortunately not working, so I arranged with Microsoft to send it in for repair or replacement. All was going well and I...

  10. Xbox Elite Controller Repair Status Cancelled!!!! Controller now lost

    in XBoX on Consoles
    Xbox Elite Controller Repair Status Cancelled!!!! Controller now lost: Sent my Xbox Elite Series 2 for repair on 1/15/21 and the device was delivered on 1/18/21 with proof of delivery. 1/20/21 the service order was cancelled for no reason and I cannot get anyone to...