Xbox One Losing Connection to Wireless Network

Discus and support Xbox One Losing Connection to Wireless Network in XBoX on Consoles to solve the problem; As of right now for some reason, it has stopped doing it. I have not changed any settings on my router. Though I am playing less PVP on destiny. I... Discussion in 'XBoX on Consoles' started by the A O D, Feb 21, 2015.

  1. Xbox One Losing Connection to Wireless Network


    As of right now for some reason, it has stopped doing it. I have not changed any settings on my router. Though I am playing less PVP on destiny. I wonder where the problem is.
     
    WilliamLohrberg, Mar 7, 2015
    #16
  2. Shad0wfire99
    Shad0wfire99 Guest
    I've also noticed that this has stopped for me as well. However, there's a new system update available and I'm afraid to install it. If anyone has installed it, please update me on whether or not this issue happens again.
     
    Shad0wfire99, Mar 11, 2015
    #17
  3. same problem wtf I am going to the Microsoft store to start a *** storm
     
    cytotoxictuna, Mar 13, 2015
    #18
  4. Xbox One Losing Connection to Wireless Network

    I am also having this problem semi regularly.

    A hard reboot is only fix.

    I own 2 xbox one consoles. Im about to the point of selling them and just going outside.
     
    Minky-1FCCFFA8-4A8C-4661-A7F8-89B53BE8BB7F, Mar 15, 2015
    #19
  5. The Iron Banner is back in Destiny and so are my connection issues. Joy....
     
    WilliamLohrberg, Mar 21, 2015
    #20
  6. I too play Destiny and have two XBox Ones. My main Xbox One had been disconnecting from Xbox Live and booting me from my game. My spare Xbox one doesn't do this when others are playing with me! UGH!!! It is a big problem. It has been doing it more often
    and just tonight it booted me and now it won't let me log back into Live. Says I don't have the right password which is BS. What am I supposed to do? Tried hard boot and it didn't work. Disconnected the power and still will not let me connect. My Xbox One
    is only three months old. Refund? Maybe time to switch platforms. PS4 sounding good right now.
     
    XBK DragonBorn, Mar 21, 2015
    #21
  7. I was booted while playing Destiny yesterday. I tried to reconnect to my wireless network and it's saying I have the incorrect network name and password which is wrong. All of my other devices are working on my wifi. I tried unplugging my Xbox and router
    and restarting, nothing. I have not tried a wired connection. Has anyone identified the issue with this?
     
    Saucy Ravioli, Mar 22, 2015
    #22
  8. KAHNHELLSING
    KAHNHELLSING Guest

    Xbox One Losing Connection to Wireless Network

    Microsoft is in denial state about this, i started experiencing this issue and switched to wired connection, now my console is not able to connect to xbox live at all, the kicker here is that i'm out of warranty so i have a paperweight , nice way to go microsoft.
     
    KAHNHELLSING, Mar 22, 2015
    #23
  9. Mister Beep
    Mister Beep Guest
    Hey everyone!

    I'm sincerely sorry to hear about the odd disconnection issues each of you have been experiencing. I would like to collect more information from each of you, if each of you could post back with the following information, that would help us a lot!

    • What is the brand and model number of your router router?:
    • What is the brand and model number of your router modem?:
    • Region you're located in:
    • Does this issue occur only in Destiny? If not which games does this occur in?:
    • Xbox operating system version number:
    • Are you in the Preview Program?:
    • Does this issue occur while wired?:
     
    Mister Beep, Mar 23, 2015
    #24
  10. Same issue here. About once or twice a day my connection to Xbox live drops. Go to network->wireless and it won't even recognize my password to the network when I try to reconnect. Have to power off or restart the system for it to again start working.
    :/
     
    SteelBrigade82, Mar 27, 2015
    #25
  11. the A O D
    the A O D Guest
    Just chiming in here for a quick update. No troubleshooting steps have fixed any of these errors. It's to the point now where my controller won't connect to the console unless its wired, and the wifi drops ever 5-10 minutes. Support was zero help, not
    going to shell out for another console when I can't get a straight answer about this one.
     
    the A O D, Mar 28, 2015
    #26
  12. You can add me to this list. I'm experiencing the exact same issue as everyone else here on my Day One Edition Xbox One. I constantly have my controller disconnect, then reconnect, for no apparent reason. I have tried different controllers and experience
    the same issue.

    I also lose my Wi-Fi connection at least once a day and when testing the connection, it comes back and says that there is no IP address, when I can clearly see one. The only fix is to press and hold the power button on the console to shut it down and then
    power it back on. This all happens while I play Destiny. I too believe this is either a hardware failure on the Day One consoles or some type of software issue on the console.

    It is extremely frustrating and Microsoft needs to address it, sooner rather then later.
     
    Warriorz of God, Mar 31, 2015
    #27
  13. GOFOBROKE808
    GOFOBROKE808 Guest

    Xbox One Losing Connection to Wireless Network

    I've had my Xbox One for about 5 or 6 months now, and have been using a wired connection. I play Destiny as well as other games and have had network errors in the past but have chalked it up to some small gitch as it normally connects or fixes itself right
    away or after a hard reset.

    About a week ago though my controller would randomly disconnect, and recently stopped connecting all together. Power cycling the Xbox (many, many times) did no good, so I tried to see if I could connect to WiFi, and it wont find any networks at all when
    trying to set up a wireless network. Strange is that when I first turn on my Xbox it'll be connected to the WiFi for maybe 20 seconds, then drop the connection. It's possible that my WiFi card is busted, though I have no idea what would cause that to happen...
     
    GOFOBROKE808, Apr 1, 2015
    #28
  14. Mister Beep
    Mister Beep Guest
    Hey guys!

    Refer to my post above and post back with the information requested. This will help us look into this issue further. Thanks!
     
    Mister Beep, Apr 2, 2015
    #29
  15. sillyboy21w
    sillyboy21w Guest
    I have had this same issue for the past few months and I feel that Microsoft owes all of its users free Xbox Live for the months that they experienced issues. This is ridiculous. If you have this many people with this issue and you can barely, if at all,
    help them; then we users should get a refund of some sort.

    I connect wirelessly to my modem. No router.

    Model: ActionTec PK5001A (CenturyLink)

    Located in Central USA

    This happens with every game and app I use including Netflix and Hulu.

    OS Version: 6.2.12521.0

    Preview Program: No idea what that means

    Haven't connected via ethernet because I won't be able to use it that way as my primary use.

    I have contacted Microsoft Support and my ISP and both point fingers at the other. Personally I think it's Microsoft's issue because I don't have any other issues with any device, even my XBox 360 when connecting to the internet.

    Also provided below is my main thread I made with all the things I've tried to resolve the issue.

    forums.xbox.com/.../5216520.aspx
     
    sillyboy21w, Apr 3, 2015
    #30
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Xbox One Losing Connection to Wireless Network

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