Xbox One loads up to black screen

Discus and support Xbox One loads up to black screen in XBoX on Consoles to solve the problem; So my Xbox One was working fine last night and now that I want to start it up today and play the destiny Beta again I doesn't work. When I turn it on... Discussion in 'XBoX on Consoles' started by XxRushGamingxX, Jul 24, 2014.

  1. Xbox One loads up to black screen


    So my Xbox One was working fine last night and now that I want to start it up today and play the destiny Beta again I doesn't work. When I turn it on it loads the beginning screen that says Xbox One on it and then the little white loading circles appear
    below that and it will stay there for a few seconds and then the screen goes black and it stays black. I've tired hard resets, different cords, rebooting it in low resolution (that didn't work either, just loaded to black screen) I've turned it off and unplugged
    it. I've done all of this multiple times. So can someone please for the love of god help me fix this brick of *** Microsoft convinced me to buy? Thanks.

    :)
     
    XxRushGamingxX, Jul 24, 2014
    #1
  2. Steelreign64
    Steelreign64 Guest
    Call of Duty: Ghosts not loading

    i am having the same problem on the xbox one with cod ghost also uninstalled it a few times and still only loads up to the mask and then black screen ,twice it said xbox one almost done sncing up but just stays on the black screen !!!
     
    Steelreign64, Jul 24, 2014
    #2
  3. BigRedIrelan
    BigRedIrelan Guest
    Nothing loads on my xbox one

    nothing will load on my Xbox one. Shoes title screen then black. Then back to home. YouTube will show load screen then black with load icon. Nothing works. Help please. What do I do.
     
    BigRedIrelan, Jul 24, 2014
    #3
  4. Xbox One loads up to black screen

    That is an issue that many gamers had since the last update, hard reset was suggested but it still wouldn't work. Some console owners have solved this by changing their console region, seems that that the black screen is caused by unwanted publicity spots
     
    DangerousBard, Jul 24, 2014
    #4
  5. How do I change my console region? Especially if I can't see my screen?
     
    XxRushGamingxX, Jul 25, 2014
    #5
  6. Webby225
    Webby225 Guest
    Having the same issue except nothing comes on screen when I turn it on...All the audio works but no picture and I've tried multiple TV's along with the hard restart. This is really annoying and unacceptable for a brand new system i paid $500+ for and now
    I cant even play a dang game. I bet they wont hesitate to pull out my monthly fee for xbox live though. This needs to be resolved NOW!
     
    Webby225, Jul 27, 2014
    #6
  7. Jaymo1978
    Jaymo1978 Guest
    This is a potentially dumb question, but when this issue first occurred, many got around it by pressing the home button on the controller, which made the black screen go back to the dashboard. Have you tried pressing the Xbox Logo button on the controller?
    It does seem like an app or some part of the startup routine is hanging, and if it works like some others have reported, pressing home will back out of whatever has "hung."
     
    Jaymo1978, Jul 27, 2014
    #7
  8. Xbox One loads up to black screen

    DangerousBard, Jul 30, 2014
    #8
  9. YAGER1986
    YAGER1986 Guest
    Same thing I'm about to go nuts over trying to fix this garbage
     
    YAGER1986, Jul 30, 2014
    #9
  10. KILLthisNUB
    KILLthisNUB Guest
    So anyone find a fix to this garbage cause I'm about to smash the *** out of mine
     
    KILLthisNUB, Jul 31, 2014
    #10
  11. Check the status of your local xbox live service:

    Social and Gaming is currently unavailable.

    Users may experience difficulties with the following services:

    Joining other Xbox Live members in online games

    Capturing game videos

    Managing friends lists and tracking what friends are doing

    Posting game performance or viewing the performance of other Xbox Live members

    Accessing all game features

    Notice from xbox live service so far:

    So you're unable to post stats to leaderboards on your Xbox One Console, right? Well, rest assured that we are investigating the issue right now. Additionally, if your Xbox 360 Console is getting stuck on a black screen when trying to launch games or apps,
    hang in there! We are working toward a fix for this too. Thanks for your patience during this time. We'll provide an update for you as soon as we can.
     
    DangerousBard, Jul 31, 2014
    #11
  12. KILLthisNUB
    KILLthisNUB Guest
    I fixed mine with xbox user help they sent me a link to a download that I save and put on a flash drive and hooked it to my Xbox one and it did a update that fixed it
     
    KILLthisNUB, Jul 31, 2014
    #12
  13. Jaymo1978
    Jaymo1978 Guest

    Xbox One loads up to black screen

    Hmm... interesting that KILL fixed it with the link. I didn't think of the offline update tool since the OP appeared to have the problem crop up without any update happening.

    For the rest in this thread, the tool KILL is referring to is the Offline System Update Diagnostic Tool, and if you'd like to give it a try, it can be found here:

    support.xbox.com/.../offline-system-update-diagnostic-tool

    FYI, if you have had your system long enough that it has received ANY updates, you'll want to use OSUDT 2, as the first version is only for new consoles with the original system version (6.2.9781.0(xb_rel_flash1307.130829-1800)).

    Let us know if this fixes it!
     
    Jaymo1978, Oct 31, 2018
    #13
  14. Steelreign64 Win User

    Call of Duty: Ghosts not loading

    i am having the same problem on the xbox one with cod ghost also uninstalled it a few times and still only loads up to the mask and then black screen ,twice it said xbox one almost done sncing up but just stays on the black screen !!!
  15. MaximumExtreme Win User

    Xbox one powering on to a black screen after logo screen.

    During normal start up it will go to the green xbox screen with loading dots on the bottom then it will display a black screen. If the black screen is what your talking about give it a minute for the xbox logo to pop up. The console is loading the dashboard
    when you see that screen.
  16. MattWILCHINSKI Win User

    My Xbox one is going to a black screen. The Xbox - eject button will not work. Any ideas?

    No, the green Xbox loading screen does display for about 30 seconds on power up. Then black screen.
  17. DangerousBard Win User

    Xbox One loads up to black screen

    That is an issue that many gamers had since the last update, hard reset was suggested but it still wouldn't work. Some console owners have solved this by changing their console region, seems that that the black screen is caused by unwanted publicity spots
  18. DangerousBard Win User

    Xbox One loads up to black screen

    Check the status of your local xbox live service:

    Social and Gaming is currently unavailable.

    Users may experience difficulties with the following services:

    Joining other Xbox Live members in online games

    Capturing game videos

    Managing friends lists and tracking what friends are doing

    Posting game performance or viewing the performance of other Xbox Live members

    Accessing all game features

    Notice from xbox live service so far:

    So you're unable to post stats to leaderboards on your Xbox One Console, right? Well, rest assured that we are investigating the issue right now. Additionally, if your Xbox 360 Console is getting stuck on a black screen when trying to launch games or apps,
    hang in there! We are working toward a fix for this too. Thanks for your patience during this time. We'll provide an update for you as soon as we can.
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Xbox One loads up to black screen

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