Xbox One Live gold won't work

ggnba23 · Feb 4, 2017

in settings it says that I have Xbox live gold. But on any game that I have it says I don't. So I can't play online even though I am paying for it

:)

Bad Charley1902 · Feb 4, 2017

Xbox live gold won't work

So I have Xbox live gold and it expires in October 2017, but for some reason I can't play online on any of my games. What's going on? When I try to play online a message shows up to tell me to subcribe to gold to be allowed to play online, whicht I am and
if I try to become a gold member (again), it tells me I already am.... Frustrating...

DressierPaper38 · Feb 4, 2017

Xbox live gold won't work

my Xbox live gold won't work on my Xbox 360. Says log in is incorrect

Miss Ghidorah · Feb 6, 2017

Hey there,

Sorry to hear about any frustration this may have caused. Have you power cycled your Xbox One already? We're unable to assist with Xbox Live Gold issues here on the
public facing forums, unfortunately, so you will need to continue speaking directly with phone or chat support for further assistance.

Hopefully this gets resolved for you soon!

User 9242019

Cloud storage won't work with a 2 day gold trial. Requires at least a full month of Xbox Live Gold.

If you have Gold on the One you also have Gold on the 360 if you log into the console with the account that has Gold. Buy a month of Gold on the One and use that to load save games into the cloud and access them from the Xbox One. Backward compatible games
won't transfer, they need to be downloaded to Xbox One from within My Games and Apps.

Miss Ghidorah

Hey there,

Sorry to hear about any frustration this may have caused. Have you power cycled your Xbox One already? We're unable to assist with Xbox Live Gold issues here on the
public facing forums, unfortunately, so you will need to continue speaking directly with phone or chat support for further assistance.

Hopefully this gets resolved for you soon!

mazzella

I'm assuming you're refering to this raptr promotion
raptr.com/.../xbox-live-free-gold-subscription. This promotion only works if you currently have an Xbox silver account, if you're currently a gold member the promotion code won't work.

Goth Vampirella

I'm waiting for someone to say "Check your Gold subscription. Has it expired?" Xbox Live won't work without it.

mazzella

I'm assuming you're refering to this raptr promotion raptr.com/.../xbox-live-free-gold-subscription. This promotion only works if you currently have an Xbox silver account, if you're currently a gold member the promotion code won't work.

Xbox One Live gold won't work