Xbox one light and sound issues please help!

Discus and support Xbox one light and sound issues please help! in XBoX on Consoles to solve the problem; I went to turn on my Xbox one and I hit the power button and it made no noise and the light didn't turn on and the eject button has no noise either, I... Discussion in 'XBoX on Consoles' started by person456-7C3466A2-7B17-41CB-A7E1-6B927603E711, Dec 18, 2015.

  1. Xbox one light and sound issues please help!


    I went to turn on my Xbox one and I hit the power button and it made no noise and the light didn't turn on and the eject button has no noise either, I already checked the wires and unplugged the power box for about 10 minutes and plugged it back in and it
    still didn't work please help!

    :)
     
    person456-7C3466A2-7B17-41CB-A7E1-6B927603E711, Dec 18, 2015
    #1
  2. my xbox 360 e is not displaying and no sound comes from it

    when i turn on my xbox 360 e the green lights are on power supply light is also green but it does not display and no sound comes please help
     
    TechyMonkey030, Dec 18, 2015
    #2
  3. SilentMugger
    SilentMugger Guest
    Xbox One Slow Performance and Sound Issues Please Help

    Hi Hydro,

    Thanks for your response,

    I don't use surround sound so that rules that one out, yes I have tried the stereo uncompressed option (originally on that in the first place and I have returned it back to that but still same issues, I am not using a receiver and I don't have/use a stereo
    headset for Xbox One.

    I have family close by that I could test my console at, will do no harm in trying, its just so frustrating you know, but cool...

    Thanks again at least for your input and response,

    Richard
     
    SilentMugger, Dec 18, 2015
    #3
  4. Xbox one light and sound issues please help!

    Try turning it on with the controller. If that won't work, you may have to disconnect the power to the power brick and disconnect the brick from the console and try it again.

    I wish there were a way to test for power coming out of the power brick, to test if the console is getting power, but I know of no way to do that.

    If you have a friend with the X1 that works, you could test your power supply on their console to see if it works, and put their power supply on your console to see if it can power up.

    It could be that the power supply is blown, but it can also be the console as well.
     
    GrinningBread92, Dec 18, 2015
    #4
  5. GrinningBread92 Win User

    Xbox one light and sound issues please help!

    Try turning it on with the controller. If that won't work, you may have to disconnect the power to the power brick and disconnect the brick from the console and try it again.

    I wish there were a way to test for power coming out of the power brick, to test if the console is getting power, but I know of no way to do that.

    If you have a friend with the X1 that works, you could test your power supply on their console to see if it works, and put their power supply on your console to see if it can power up.

    It could be that the power supply is blown, but it can also be the console as well.
  6. XBF Ezra G Win User

    Problème de son[Sound problem]

    Hello dokhyidokhyi.

    Thank you for your post. I understand you are experiencing an issue with your Xbox One not playing any sound. To troubleshoot this, please check out this article:

    Troubleshoot sound on your Xbox One
    .

    I hope this helps!
  7. ChiefJoboo Win User

    HELLO my xbox 360 to a problem of red light remains lit in fixed. Help

    that the xbox no longer works then the red light stays on steady
    Please see the pages I posted and one of them will help you with your issue.
  8. VividColt332793 Win User

    **HELP** my console has no green or red lights?

    hit the controller connect button located on the xbox, then on the controller. it will be a little button that looks like it has little radio waves inscribed next to it. lights will flash in a circle on the console untill the xbox connects the controller,
    then the lights on the controller will all flash two or three times, then only one light on the controller and one light on the xbox will be lit up and tadaa! It works. NOW, if you have any issues please post them in here. there may be another cause of this
    issue. I hope this helps!

    P.S, power supply has nothing to do with this issue
  9. Hordie Win User

    Xbox One Slow Performance and Sound Issues Please Help

    Hi SilentMugger,

    Sorry you're having so many issues with your Xbox. The sound issue as you stated is usually caused by surround sound to what I've seen. Have you tried the Stereo uncompressed option? I know you have said you've changed many things, but I didn't know
    what exactly. Are you using a receiver? If so can you bypass that and go directly to your TV? Do you have a stereo headset for the Xbox? I'm curious to see if the problem with the sound exists there as well.

    With the performance I honestly have no answers. It looks like you've done every step possible to resolve the performance issues. That said, what you're describing can also be related to internet. I know your speed is good, and I know you have an open
    NAT, but with games like Destiny that could be the culprit. As to the Witcher I have no idea. Not sure if you have a friend or family member that you could test your console at their house, but it would definitely be worth a try.

    If you do have a chance to go test this somewhere else, and all the symptoms replicate there, you'll likely need to do a repair on your console. You can do this at
    https://myservice.xbox.com . Hopefully it won't come to that. Post back and let us know!
Thema:

Xbox one light and sound issues please help!

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