xbox one kinect keeps turning on and off

ChrisA-N · Jul 16, 2019

hi there,

i just recently got a xbox one kinect for my pc and for some reason it keeps turning on and off, plus it says it has no usb 3.0 controller in even though its plugged into a 3.0 port and have tried in 3 other ports.

can you suggest what type of usb 3.0 card im suposed to have and how to keep the camera active

thanks

***Moved from Other/Unknown/Devices & drivers***

:)

Onyx Is Here

In order to use the Kinect on your PC you would need this https://www.amazon.com/Xbox-Kinect-Adapter-One-Windows/dp/B01GVE4YB4

WPAK

Hi there,

be sure to check out this 'old' thread, it has some suggestions regarding this issue that you can try:

https://social.msdn.microsoft.com/F...inect-v2-turning-off-and-on?forum=kinectv2sdk

Let us know the results

GrinningBread92

I was told by MS support that it should be placed in an open area not to close to objects or heat. They don't recommend opening it up, but do recommend making sure the venting is clean. Blowing it out with compressed air is not recommended by staff, but
vacuum hose is sufficient to blow dirt out of it.

I do think the software should be changed for the fan operation, where the fan is on whenever the unit is on. I do think it is possible to have the settings of it changed where it is possible to manually configure it to the needs of the user.

GrinningBread92

It appears that there is an intermittent Kinect driver issue, which turns it on, off and calibrates it. Yesterday I found there was a problem of Kinect sign in, giving me a code 0x80a40008, but also noticed there was an issue of the Kinect working properly.
I did a hard reset, and factory reset, but when I did a factory reset, the Kinect refused to calibrate before I entered my sign in information (it should calibrate the Kinect before the sign in info is entered, not after). I redid the factory reset which then
it calibrated the Kinect before I entered my sign in info.

With the Kinect drivers, it turns it on through software (not hardware switching) as well as overall function of it. Persistent cashe might be part of the problem, where the cashe is overloading the driver function, but I think the driver in the Kinect might
be the sole source of the problem, where the drivers in the console and in the Kinect don't communicate well. Might need a revision of the driver software in both the Kinect and console to resolve the problem.

Janne Ruotoistenmäk

I have also this weird problem with my Kinect and XBOX One.

xbox one kinect keeps turning on and off