Xbox One Kinect Issue: Floor Level Recalibration

Hi all, hopefully someone could help me. I initially placed my kinect below the TV and calibrated it first time. I was not getting the best from kinect from that location so I bought and installed a kinect TV clip. So my kinect was moved on top of
the TV. I used the "...moved my kinect..." to recalibrate it so I can get the right floor level but I just couldn't get to that part. I was able to get it see the floor and that's it, the next option given was for the sound. I tried unplugging and plugging
the kinect. Tried switching it off and on. None helped. Please please someone tell me if there was a step I missed otherwise I am going to return this and have it replaced.

:)

 

Xbox One Kinect Issue: Calibrating Floor Level

Hi all, hopefully someone could help me. I initially placed my kinect below the TV and calibrated it first time. I was not getting the best from kinect from that location so I bought and installed a kinect TV clip. So my kinect was moved on top of the
TV. I used the "...moved my kinect..." to recalibrate it so I can get the right floor level but I just couldn't get to that part. I was able to get it see the floor and that's it, the next option given was for the sound. I tried unplugging and plugging the
kinect. Tried switching it off and on. None helped. Please please someone tell me if there was a step I missed otherwise I am going to return this and have it replaced.

 

Xbox One Kinect Issue: Calibrating Floor Level

The new SW update not allow you to see the floor. If you really want to get back there, you have to make a Factory reset console (now you can keep the downloaded contents). After the reset on the FIRST (calibration) time you will see the green floor again.
I'm not sure is that makes it better or not...

I recommend just check your position on the setup > kinect screen - stand as far as you use kinect - and if your feet/arms over head looks fine, should be ok (if not, rotate up/down). The stand on the TV makes kinect recognize much more better as I see.

 

That's all it needs to do. Is see the floor.

It's recallibrated itself correctly.

 

@Azrael008uk thank you for replying. Shouldn't it allow you to manually raise and lower the floor level?

 

It zooms in and out automaticly so you should be good to go once it's calibrated. Make sure you have room to play though.

 

Wow! Didn't know it can do that now. Thanks @vikingland1!

 

I know there is an option to manually adjust the floor level, just don't know for sure how you get to that option. I've used it myself. I'd say you probably shouldn't need to mess with it unless you're having trouble after recalibrating, but I do know it's
there... or at least it was the last time I used it.