XBOX one keeps turning on by itself.

For about a week and a half now, I'll randomly find my Xbox One powered on. I do not have instant on where you can turn it on via voice. You have to either power it by pressing the button or turning on the controller. For example I was laying on my bed reading
a book when all of a sudden I hear the power on chirp and I look up and sure enough my Xbox one is on. Is this fixable or faulty. Because I don't want my electricity bill going up because of this issue.

:)

 

Turns on by its self

my Xbox one keeps turning on by itself. Why? Help

 

Xbox one keeps turning on by itself

Hey, guys!

I'm sorry to see any frustrations with power issues on the consoles! We have seen a few reports floating around here of this. For the most part, if you have an original Xbox One, it could be that the touch capacitor button is dirty. We suggest cleaning it
off, gently, with a damp cloth. That should help out.

For an Xbox One S, since the button is physical, there could be something behind it or on the sides that's making it stick. You can clean it off the same way you would the original One, but you will also need to use a cotton swab for the sides of the button
with some rubbing alcohol (which dries fairly instantly and won't cause damage to the console if used lightly).

If that doesn't work, it could be your power settings, and the console is turning on to install an update. You can check this by going to

Energy saving mode if you're set to Instant on. This should help out with narrowing down if it's settings or console related.

If that doesn't help you out,
factory reset the console. You'll want to do a full reset to ensure that the operating system is completely reinstalled.

Let me know how this works! The final step is to get your console repaired, but I'm happy to help out further if you guys have any other concerns.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

 

Hey there, Buddsvel!

I'm sorry to see any power issues with the console! We've seen a few issues with this. If you have the original Xbox One, the touch capacitor button might be a bit dirty. Unplug the console and then wipe it down with damp cloth.

If you have the Xbox One S, then you can do the same, but also consider doing a swab with some rubbing alcohol around the edge of the button.

Let me know how this works! We'll work on next steps if this doesn't help!

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.