Xbox One keeps turning off whenever I'm playing a game.

As you have followed all the steps of troubleshooting guide above and you are still experiencing the problem then you probably need to send the console for repair.

However first I would recommend you try speaking
directly with the support team and either request a call back or use the chat with Xbox support options to ensure you ensure you have tried all troubleshooting options. If your console dose require repairing then should be able to help create the repair
order and advise you of the repair costs. Alternately you can
raise the repair order here.

Hi

First thing I would suggest doing is to connect the console power cable directly to a wall outlet and not via any surge protectors or power strips to see if this helps. If this does not help please follow

this troubleshooting guide that will hopefully help with resolving the issue.

I'm having issues with my Xbox one s and it keep turning off while I play the game and watch Netflix

i have found a solution to keep playing the game but i think problem will still be there. whenever u get the message game could not start, turn off your xbox 360 and turn it back on. you should be able to keep playing as if the message has never popped up
but i think there is a bug or glitch in the game if you manage to play the game too long. i was playing zombies for a good while till i decided to play multiplayer. keep calling treyarch about the message error sooner or later they will make a patch for it

I'm experiencing the same issues. My system was working fine for the first few weeks but when I start playing it today, it keeps shutting off. Every time I'm 5 minutes into the game the system will shut off. And there would be a few times when after it shuts
off, I will turn it back on and it will shut off a second later. It will do this like 5 times until it turns completely on. I hardly was playing my Xbox one. I probably played it 10 times since I bought it.