Xbox one keeps turning off and won’t stay on

Discus and support Xbox one keeps turning off and won’t stay on in XBoX Accessibility to solve the problem; So here lately my son’s xbox has been turning off and wont stay on. Ive tried updating it unpluging it cleaning it out and all does anyone have any... Discussion in 'XBoX Accessibility' started by LaughingActor2, Feb 5, 2020.

  1. Xbox one keeps turning off and won’t stay on


    So here lately my son’s xbox has been turning off and wont stay on. Ive tried updating it unpluging it cleaning it out and all does anyone have any idea what the problem can be? My son is having a fit he cant even play it.

    :)
     
    LaughingActor2, Feb 5, 2020
    #1
  2. LaughingActor2 Win User

    Xbox one keeps turning off and won’t stay on

    He will be playing for a good 5 minutes then it will turn off
  3. Whitey Black Win User

    Xbox one keeps turning off and won’t stay on

    first what generation of Xbox one you have if is a one with power supply maybe is the power

    if is and x or s you need to go to a Microsoft store or a technician to check the unit
  4. XBF Leo G Win User

    Xbox one keeps turning off and won’t stay on

    Hello LaughingActor2,

    Thank you for posting on the Xbox forums. We understand that your son's Xbox One is turning itself off after you turn it on. The troubleshooting articles that the ambassadors have provided are all great resources to use in this scenario. Also, we recommend
    making sure that the console is plugged directly into the wall instead of a surge protector. If all of these troubleshooting steps do not resolve the issue, the console may

    need to be repaired
    . Be sure to let us know the results LaughingActor2!
  5. M1K3xWZOWSK1 Win User

    Xbox one keeps turning off and won’t stay on

    So here lately my son’s xbox has been turning off and wont stay on. Ive tried updating it unpluging it cleaning it out and all does anyone have any idea what the problem can be? My son is having a fit he cant even play it.
    Sounds like an issue where the xbox one has overheated and to protect the components and it keeps shutting down. I am posting some links below that could possibly help troubleshoot the issue. If nothing works I highly recommend contacting Microsoft
    support

    https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

    https://beta.support.xbox.com/help/hardware-network/power/about-original-xbox-one-power-supply

    https://support.xbox.com/contact-us
  6. LaughingActor2 Win User

    Xbox one keeps turning off and won’t stay on

    He be playing the game and it turns off
Thema:

Xbox one keeps turning off and won’t stay on

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