Xbox one keeps turning off after a short period.

Hi Colin,

Thanks for reaching out to us today. I'm sorry to hear about the current power issue going on. Which version of the Xbox one is it? Xbox One, S, X? Is there anything you've tried to troubleshoot this current issue? I would suggest to make sure you have the
console plugged in directly to an outlet. (if on power strip, extension cord etc.)

I suggest for you to go over our article
'Troubleshoot Xbox One unexpectedly turning off"

Hi Colin,

Most power strips also function as a surge protector and that has been known to degrade the internal power supply over time since the Xbox's power supply includes a fuse that serves as a surge protector. The power supplies' fuse can get damaged in the event
of a power surge since the power strip may have affected the efficiency of the Xbox's power surge protection. This is why we always recommend to plugging in the Xbox directly into the socket most of the time. The Xbox will work if plugged into a power strip
but the risk of damaging the fuse is still a possibility.

My suggestion is to try another Xbox One S power cable if possible and if that doesn't work then the internal power supply is probably damaged and would need to be sent in for repair.

Its a one s. The vents are all clear but it is plugged into a strip. I will try a direct socket. Although it has worked since christmas in the strip?

Hey Colin,

Thank you for reaching out. I see your Xbox One S is still shutting off almost immediately after turning it on. Going by the troubleshooting you already attempted, it sounds like your console might need a repair. Fear not, the process is quite simple; you
can either set it up by following our
Servicing Your Console page or having one of our great hardware specialists create the order for you through
Xbox Support.

No i havent plugged anything else in. And i have tried it directly in a socket. It still switched off almost immediately.