Xbox One Keeps Signing Me Out

eggsdofly · Jul 2, 2015

The house I live in has 2 Xbox One consoles. Since I am the family member with Gold, my home console is upstairs, connected to my cousins TV while my personal console is downstairs in my suite. For some reason, the console upstairs will constantly sign me
in, signing me out of my console downstairs in the process. Since they get the benefits of Gold for me being attached to their console, is there any way that I can keep it from signing me in constantly without having to remove my profile from their Xbox or
change the home console status? Kinect has been calibrated without any of them in the room, I've gone through most settings that I can think of but I have no idea how to fix this issue.

:)

NADROJ 31 · Jul 2, 2015

Xbox one keeps signing me out help please

Xbox one keeps signing me out help please

BMorBMor · Jul 2, 2015

xbox live SUCKS

Xbox live keeps signing me out! Ever since I've had an xbox one s it keeps signing me out and making me quit games. I also have good internet 100 mbps google fiber, it's becoming a real pain in the butt.

BTW I'm not even playing online!

xFR3AKonaL3ASHx · Jul 3, 2015

Hello! Did you turn off the auto sign in?

eggsdofly · Jul 3, 2015

Yeah, I turned it off, turned off Kinect recognition upstairs, and even turned on a passcode for my sign in, but I am still automatically signed in upstairs!

xFR3AKonaL3ASHx · Jul 4, 2015

I still think that the Auto Sign in is turned on. Can you try this and let me know if this works?

support.xbox.com/.../change-signin-preferences

eggsdofly · Jul 4, 2015

Like I said before, auto sign in was already turned off. It was the first thing I checked.

xFR3AKonaL3ASHx · Jul 4, 2015

Make the one downstairs your home Xbox

eggsdofly · Jul 4, 2015

That doesn't really help with the whole issue that I was trying to get figured out though, nor does it allow my family to use the Gold membership that I pay for.

xFR3AKonaL3ASHx · Oct 31, 2018

I am trying to help step by step. The Xbox upstairs, so you shut it off, or does it go into sleep mode?

OK Fowl

HI,

Take a look at this troubleshooter for the disconnection problem. It may help: http://support.xbox.com/en-US/xbox-one/networking/random-disconnect-solution

eggsdofly

Yeah, I turned it off, turned off Kinect recognition upstairs, and even turned on a passcode for my sign in, but I am still automatically signed in upstairs!

rich1d-7F63995D-2664

I have been following the lizard squad news but I thought that was all done with now?

Mister Cazador

Hey there geoviking, thanks for reaching out. Can you please send us your Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as seen on your Xbox One console?

Please try our steps for
random disconnections on your Xbox One console to see if they can help resolve this issue you're experiencing.

AshtonReed

To simply, your saying if the console connects to wifi, then disconnects, then reconnects then it will force the user to sign out?

Xbox One Keeps Signing Me Out