Xbox one keeps signing me out but is not loosing Internet connection have done the hard restart

Discus and support Xbox one keeps signing me out but is not loosing Internet connection have done the hard restart in XBoX Accessibility to solve the problem; I have done everything that I can possibly think off to try and fix this there is not a single issue that comes back. It only ever happens when I'm... Discussion in 'XBoX Accessibility' started by kieranstoner, Jan 17, 2019.

  1. kieranstoner
    kieranstoner Guest

    Xbox one keeps signing me out but is not loosing Internet connection have done the hard restart


    I have done everything that I can possibly think off to try and fix this there is not a single issue that comes back. It only ever happens when I'm watching YouTube, then bam I'm signed out I've been with Xbox for about 8 years now and I'm getting fed
    up with this now nothing works someone help before I throw it out the window and buy a PlayStation

    :)
     
    kieranstoner, Jan 17, 2019
    #1
  2. kieranstoner Win User

    Xbox one keeps signing me out but is not loosing Internet connection have done the hard restart

    I have tried everything I've spent the past hour scrolling thru the community with people having the same problem I've cleared the cache, I'm not in any extra groups I've un installed it numerous times and tbh it makes it worse happens more everytime I do
    it. My password according to a password security check would take 267 years to hack as its 13 character long aha
  3. Zero Jehuty Win User

    Xbox one keeps signing me out but is not loosing Internet connection have done the hard restart

    Ya Youtube has a long standing strangeness with Xbox. For a while they did not update to allow higher resolution on the xbox, Then it was the Youtube crash thing.

    If you hear back from them please let us know!
  4. Zero Jehuty Win User

    Xbox one keeps signing me out but is not loosing Internet connection have done the hard restart

    If it is only Youtube I would suggest submitting a ticket to them. They have had a fairly strange history with xbox. One of their most recent issues caused your entire Xbox to crash if you went from youtube to another game.

    The last suggestion I have is a full factory reset but that might be more effort then some are willing to put in.
  5. kieranstoner Win User

    Xbox one keeps signing me out but is not loosing Internet connection have done the hard restart

    Ah hadn't thought of talking to youtube I had assumed it was an Xbox issue

    Cheers pal
  6. Zero Jehuty Win User

    Xbox one keeps signing me out but is not loosing Internet connection have done the hard restart

    Just to be safe first change your password to make sure no one else is signing INTO your account from elsewhere.

    Second, are you by chance in the Insider Program and getting early updates?

    Lastly have you tried deleting the youtube app and reinstalling it?

    Edit: I also found others who have had this issue that logging out. Clearing Cache under settings and logging back in might fix it. *settings as in the youtube app*
Thema:

Xbox one keeps signing me out but is not loosing Internet connection have done the hard restart

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