Xbox one keeps losing video signal

Discus and support Xbox one keeps losing video signal in XBoX on Consoles to solve the problem; My Xbox One has been losing the video display lately. The sound still comes as if it's running, but the video is blank. It's been happening even more... Discussion in 'XBoX on Consoles' started by ExactablePuppy4, Nov 6, 2015.

  1. ExactablePuppy4
    ExactablePuppy4 Guest

    Xbox one keeps losing video signal


    My Xbox One has been losing the video display lately. The sound still comes as if it's running, but the video is blank. It's been happening even more lately and it seems like it happens every time there is a "change" in the display. Things like loading new
    areas in games, change of scenes in Netflix and even a new Youtube video seem to trigger the blank screen. I've read online that it was a bug, but those discussions are from last year. I'm not sure why it's happening. The video returns to normal when I turn
    off the TV and turn it back on, but it's annoying to do that every time a new scene starts.

    :)
     
    ExactablePuppy4, Nov 6, 2015
    #1
  2. BusGod
    BusGod Guest
    Black screen of death! My Xbox One keeps losing video signal.

    Seems to be related to the Feb dashboard update. Lots of users with same issue. I have seen a few posts from the MS team saying they are aware of it.

    I figure it will be fixed on the March 4 patch.

    Until then reboot, or change your console from Instant on to energy saving mode.

    support.xbox.com/.../change-power-settings
     
    BusGod, Nov 6, 2015
    #2
  3. todd1010
    todd1010 Guest
    Black screen of death! My Xbox One keeps losing video signal.

    I keep having to reboot my Xbox One in order to get video back to the tv. I can still hear the audio coming thru but NO VIDEO.

    I've had to do this several times a day and not sure if its an issue with my Xbox or cables.

    Ideas?
     
    todd1010, Nov 6, 2015
    #3
  4. Hordie
    Hordie Guest

    Xbox one keeps losing video signal

    Hi ExactablePuppy4,

    Sorry you're having issues with your display cutting out. The first thing I would suggest you try is another HDMI cable to see if the issue persists. If it does, then I would suggest trying a different port on your TV. If those do not fix it, then
    go to your display settings, and change the resolution from "Autodetect" to the one that best matches your TV resolution. If it still happens after that, then try a different TV. That would tell you if it's a TV or Xbox issue.
     
    Hordie, Nov 6, 2015
    #4
  5. Hordie Win User

    Xbox one keeps losing video signal

    Hi ExactablePuppy4,

    Sorry you're having issues with your display cutting out. The first thing I would suggest you try is another HDMI cable to see if the issue persists. If it does, then I would suggest trying a different port on your TV. If those do not fix it, then
    go to your display settings, and change the resolution from "Autodetect" to the one that best matches your TV resolution. If it still happens after that, then try a different TV. That would tell you if it's a TV or Xbox issue.
  6. Militaratus Win User

    can't stay connected to live please help me

    The reason you keep losing connection is because of signal loss, as it "disconnects" if it hasn't received any date from Xbox Live for a few seconds. Try to connect your Xbox directly to the modem. If you still keep losing Xbox
    Live signal then your modem is the culprit and you can request a new one from your Internet Service Provider.

    However if your Xbox Live connection is stable then the router is the problem and needs to be replaced.
  7. AlexBRrs Win User

    : External USB HD blocking wireless connection

    Thats the weird part, the signal from wi-fi and connection to the router keeps the same, it justs lose the connection to the internet.

    In AUTO mode it loses the IP address and DHCP error appears and in static mode it just loses the internet connection. But the connection to the router, the Wireless keeps the same.

    i will test it on my brother in law's xbox one to see if it happens as on my one.
  8. BusGod Win User

    Black screen of death! My Xbox One keeps losing video signal.

    Seems to be related to the Feb dashboard update. Lots of users with same issue. I have seen a few posts from the MS team saying they are aware of it.

    I figure it will be fixed on the March 4 patch.

    Until then reboot, or change your console from Instant on to energy saving mode.

    support.xbox.com/.../change-power-settings
  9. HolyNinja1 Win User

    One x keeps losing video

    Hello AdamRomane1 and thank you for asking you question. The HDMI port on the TV and XBox itself can be effected by the cord not being the correct one. When replacing the cord be sure its the correct size and shape. There is also the type of HDMI cord
    such as copper and gold wires. Some cords burn out on the inside and if they lose one wire that makes the cord the video signal can be interupted when trying to go through the HDMI Out port. If this did not help please feel free to msg me and I will look for
    a way to fix it.
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Xbox one keeps losing video signal

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