Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online ...

Discus and support Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online ... in XBoX on Consoles to solve the problem; I have never had any issues with my Xbox 360. This Xbox One is starting to become more of a hassle than it is worth. I have tried everything. I have... Discussion in 'XBoX on Consoles' started by sillyboy21w, Feb 26, 2015.

  1. sillyboy21w
    sillyboy21w Guest

    Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online ...


    I have never had any issues with my Xbox 360. This Xbox One is starting to become more of a hassle than it is worth. I have tried everything. I have tried power cycling, default settings, resetting modem and xbox, port forwarding, plugging into the wall
    directly instead of surge protector, UPnP enabling, changing wireless channel on modem, enabling DMZ, and the list goes on. Nothing seems to work. I can get about 5-10 minutes of viewing on YouTube or NetFlix before it disconnects. When I play online multiplayer
    on CoD: Advanced Warfare it will say it is having troubles with the servers or something. I will press the home button and it shows I'm connected, but then 5-10 seconds later it disconnects. Is my Xbox One faulty or what can fix this issue because I'm honestly
    sick and tired of it.

    Thanks

    :)
     
    sillyboy21w, Feb 26, 2015
    #1
  2. XBOX LIVE Keeps Disconnecting!

    I have been using my Xbox as normal - Gears 3, Netflix, Youtube and it keeps disconnecting from xbox live, I press connect and I get back online with no trouble, why do I keep losing connection? this has started happening since last night, I search the web
    and only managed to find a number of people with the same problem,

    Not happy with this service, why am I paying for faulty servers.

    Jay Chronic.
     
    Jay Chronic-2BA8A59D-26E0-4DBE-BC5F-68AAA1D52B62, Feb 26, 2015
    #2
  3. ChiefJoboo
    ChiefJoboo Guest
    xbox

    You can use apps like YouTube, Hulu, Netflix, etc. without an xbox live gold subscription. Although you will have to pay for each subscription individually on those websites. For example, xbox gold membership does not give you access to Hulu and Netflix,
    etc. You must buy each subscription separately if you want to use them. Youtube is free mostly, anyway.

    So no, no annual fee unless you want access to things like online multiplayer gaming and other features of xbox live gold like a couple free

    games with gold every month.


    If you do want to purchase xbox live gold, see here for prices in your region:
    Xbox Live Gold | Xbox
     
    ChiefJoboo, Feb 26, 2015
    #3
  4. Mastoklok
    Mastoklok Guest

    Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online ...

    I am having the same issues. My Xbox One keeps disconnecting from the wifi every 1-5 minutes and it's non stop. I have a 91-97% signal strength and still get disconnected every 1-5 minutes

    I have tried portforwarding. Power cycling. Disconnecting and reconnecting to wifi. Nothing.

    I even called my ISP and it isn't an issue on their side because everything else works perfectly fine.

    Would really love to know what in the hell is going on with my Xbox one and I'm sure the dozens of other people would love to know.
     
    Mastoklok, Feb 27, 2015
    #4
  5. GbmzsshL
    GbmzsshL Guest
    I have same issues and I try everything so I decide to send my Xbox one for service and let them deal with problem,because they did not believe me when I call and ask them to help me with this disconnecting problem and my Xbox is under warranty .I will post
    whatever they find.

    Router brand & model number:ARRIS NVG589

    How many 360 and One consoles are connected to this router?:1 XBOX ONE

    Wired or wireless (for each console):WIRELESS AND WIRED

    Things you have tried: Everything YES EVERYTHING

    Is UPnP Enabled? Yes/no/Unknown-yes

    Do you have a NAT error? If so, what is your NAT type? NO ERROR,OPEN

    Any Error Codes you encounter: WEASEL, but not all time, only when I play DESTINY

    Who is your ISP?(Internet Service Provider):AT&T U-VERSE,
     
    GbmzsshL, Feb 28, 2015
    #5
  6. Please try to check your latency as well as your packet loss by going to Settings>Network>Detailed Network Statistics. It would be a problem if your latency will go over 100ms. If so, please do contact your ISP if there is a latency issue in your area.
     
    Flatline070610, Mar 3, 2015
    #6
  7. Same problem here. Regarding the packet loss, how come I never had this problem before? It started after the latest console update for xbox one. When I try the ping test, the most packet loss I get is 2 packets which adds up to 0%, but when I check my xbox
    one it says the loss is 100%. WTF?? Does anyone have any solution? Thanks
     
    Amaurizao-4AD4036F-726C-41A3-B42F-318CEED2BD99, Mar 3, 2015
    #7
  8. JabberjawSB
    JabberjawSB Guest

    Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online ...

    I've been having similar problems for the last few weeks. I've tried all the same troubleshooting tips as previously discussed with little success. I was beginning to think I was having a hardware failure, but I'm now leaning towards a software bug that
    may have been introduced with the latest OS update.
     
    JabberjawSB, Mar 5, 2015
    #8
  9. sillyboy21w
    sillyboy21w Guest
    I have checked for packet loss and it has always been 0% except I do remember one time a long time ago I had like 2% packet loss. I already spoke with my ISP and Xbox and neither know anything.. go figure. One always blames the other and no one takes responsibility
    for it. Thinking maybe my Xbox is faulty? But I don't know how to test that without sending it in.
     
    sillyboy21w, Mar 11, 2015
    #9
  10. sillyboy21w
    sillyboy21w Guest
    Seriously no response from Microsoft? This is a common issue, this should be fixed already. If I have to send my Xbox One in I'm going to be upset and I want free Xbox Live for not resolving my issue and wasting months of Xbox Live for being barely able
    to use it to it's full content.
     
    sillyboy21w, Apr 3, 2015
    #10
  11. Sean1975
    Sean1975 Guest
    This may qualify as necroposting, but I'm having identical issues. Couldn't connect to Xbox Live, but had good wireless internet connection & Xbone's own utility said I was connected for multiplayer; in addition, checking the official site confirmed that
    basic functionality was up. So I rebooted the console, and hey, there's Xbox Live! Sort of. Somehow, despite being able to navigate the store and every other *** aspect of Live, I wasn't sufficiently connected to it for Destiny. Power cycle the modem & router,
    reboot the console again, and voila--connected. At least, for awhile; after about 45 minutes, I lost connection to Destiny. Shortly after that, no Xbox Live--again. What the actual hell is going on here? What is this, PSN?
     
    Sean1975, Apr 27, 2015
    #11
  12. Hey there TARDIS Junkie!

    Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. In the meantime, I recommend
    running through the steps listed in our Xbox One disconnect solution page. Thanks in advance!
     
    Mister Quimby, Oct 31, 2018
    #12
  13. sillyboy21w Win User

    Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online Multiplayer, YouTube, and etc.

    Seriously no response from Microsoft? This is a common issue, this should be fixed already. If I have to send my Xbox One in I'm going to be upset and I want free Xbox Live for not resolving my issue and wasting months of Xbox Live for being barely able
    to use it to it's full content.
  14. JabberjawSB Win User

    Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online Multiplayer, YouTube, and etc.

    I've been having similar problems for the last few weeks. I've tried all the same troubleshooting tips as previously discussed with little success. I was beginning to think I was having a hardware failure, but I'm now leaning towards a software bug that
    may have been introduced with the latest OS update.
  15. Flatline070610 Win User

    Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online Multiplayer, YouTube, and etc.

    Please try to check your latency as well as your packet loss by going to Settings>Network>Detailed Network Statistics. It would be a problem if your latency will go over 100ms. If so, please do contact your ISP if there is a latency issue in your area.
  16. Mister Quimby Win User

    Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online Multiplayer, YouTube, and etc.

    Hey there TARDIS Junkie!

    Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. In the meantime, I recommend
    running through the steps listed in our Xbox One disconnect solution page. Thanks in advance!
  17. sillyboy21w Win User

    Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online Multiplayer, YouTube, and etc.

    I have checked for packet loss and it has always been 0% except I do remember one time a long time ago I had like 2% packet loss. I already spoke with my ISP and Xbox and neither know anything.. go figure. One always blames the other and no one takes responsibility
    for it. Thinking maybe my Xbox is faulty? But I don't know how to test that without sending it in.
Thema:

Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online ...

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