Xbox One keeps disconnecting from wifi, and then reconnecting.

Discus and support Xbox One keeps disconnecting from wifi, and then reconnecting. in XBoX on Consoles to solve the problem; I've noticed ever since I got my new dual band router that my Xbox One decides to stay connected to the network for a few minutes and then disconnect.... Discussion in 'XBoX on Consoles' started by F3arM0d3, Jul 21, 2016.

  1. F3arM0d3
    F3arM0d3 Guest

    Xbox One keeps disconnecting from wifi, and then reconnecting.


    I've noticed ever since I got my new dual band router that my Xbox One decides to stay connected to the network for a few minutes and then disconnect. Afterwards reconnecting again. Rinse and repeat after that. I've tried everything! Port forwarding, hard
    and soft reboot, adjusting the network settings of my Xbox, etc. I just found out that I'm getting updates from the preview program but I'm not registered as a preview customer.

    Here are my router statistics:

    Model: TG1682G

    Vendor: **** Group, Inc.
    Hardware Revision: 11.0
    Serial Number: G5ABUK578B46274
    Processor Speed: MHz
    DRAM Total Memory: 1024 MB
    DRAM Used Memory: 970 MB
    DRAM Available Memory: 54 MB
    Flash Total Memory: 256 MB
    Flash Used Memory: 248 MB
    Flash Available Memory: 8 MB

    If anyone has any idea as to how to resolve this issue please post your comments.

    :)
     
    F3arM0d3, Jul 21, 2016
    #1
  2. Zboyy
    Zboyy Guest
    Apps don't ever work...

    Are you sure its your Xbox and not your ISP ? (Internet Service) Have you tried disconnecting your Xbox from your WiFi network, rebooting your Xbox, and then reconnecting ?
     
    Zboyy, Jul 21, 2016
    #2
  3. Mastoklok
    Mastoklok Guest
    Xbox One keeps disconnecting from Xbox Live with everything I use. Netflix, Online Multiplayer, YouTube, and etc.

    I am having the same issues. My Xbox One keeps disconnecting from the wifi every 1-5 minutes and it's non stop. I have a 91-97% signal strength and still get disconnected every 1-5 minutes

    I have tried portforwarding. Power cycling. Disconnecting and reconnecting to wifi. Nothing.

    I even called my ISP and it isn't an issue on their side because everything else works perfectly fine.

    Would really love to know what in the hell is going on with my Xbox one and I'm sure the dozens of other people would love to know.
     
    Mastoklok, Jul 21, 2016
    #3
  4. Xbox One keeps disconnecting from wifi, and then reconnecting.

    Hey, F3arM0d3! I do see that you are part of the Preview Program for sure, however your issue is likely related to that gateway. Arris/Technicolor TG models are notorious for causing these kinds of issues with customers on Xbox One and 360 consoles.

    My suggestion is to call up your ISP and have them put that device in bridge mode (so that the routing capabilities are turned off) and then purchasing a separate router. Best case is to get a standalone modem, however I understand how hard it is to get
    one of those from ISPs at this time.

    Give that a shot and let me know how it goes! Happy to help out further once you get that set up if you're still having issues. Xbox One keeps disconnecting from wifi, and then reconnecting. :)
     
    Misses Quinzel, Jul 22, 2016
    #4
  5. BlackMooN 10000 Win User

    Xbox One X Network Issues

    try disconcerting unneeded devices from wifi and disconnect then reconnect you xbox to wifi
  6. Misses Quinzel Win User

    Xbox One keeps disconnecting from wifi, and then reconnecting.

    Hey, F3arM0d3! I do see that you are part of the Preview Program for sure, however your issue is likely related to that gateway. Arris/Technicolor TG models are notorious for causing these kinds of issues with customers on Xbox One and 360 consoles.

    My suggestion is to call up your ISP and have them put that device in bridge mode (so that the routing capabilities are turned off) and then purchasing a separate router. Best case is to get a standalone modem, however I understand how hard it is to get
    one of those from ISPs at this time.

    Give that a shot and let me know how it goes! Happy to help out further once you get that set up if you're still having issues. :)
  7. DominumStige Win User

    Xbox One keeps disconnecting from WiFi then reconnecting

    Hi!

    It can depend on many causes. How far is the Xbox from the WiFi router? How many connected devices are close? It may be a signal noise due to some nearby device. You can try to change the WiFi channel from the router to avoid interference.
  8. XBF Leo G Win User

    Xbox One keeps disconnecting from WiFi then reconnecting

    Hello DEAD EYE WILD,

    Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
    more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
    DEAD EYE WILD!
  9. xxxTIMBURYxxx Win User

    Xbox One keeps disconnecting from WiFi then reconnecting

Thema:

Xbox One keeps disconnecting from wifi, and then reconnecting.

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