Xbox one issue with prepaid card

Discus and support Xbox one issue with prepaid card in XBoX Games and Apps to solve the problem; I just wanted to write this out to give people a warning of something that happened to me today in hopes that maybe it can get fixed and/or avoid... Discussion in 'XBoX Games and Apps' started by Worth 1 Million, Mar 3, 2014.

  1. Worth 1 Million
    Worth 1 Million Guest

    Xbox one issue with prepaid card


    I just wanted to write this out to give people a warning of something that happened to me today in hopes that maybe it can get fixed and/or avoid people this issue.

    I was logged into my Xbox One account and was redeeming a 25$ prepaid card, my roommate (who has an account on my xbox and plays live on it under his account name) walked in the room and the kinect picked him up and logged him in as I was redeeming the code.
    As I hit enter and redeemed the code it credited the money to his account instead of mine, even though I had originally logged in and was sitting in front of my tv with the controller. I'm assuming it's because he walked in and it logged him in last.

    Contacted Xbox support and nothing could be done since it's a prepaid, but hopefully this problem can be fixed in the future.

    :)
     
    Worth 1 Million, Mar 3, 2014
    #1
  2. gamefriik200
    gamefriik200 Guest
    Do i need Credit Card?

    And same with Xbox One?

    I ment xbox prepaid cards not just prepaid cards like 3 months gold cards, still credit card information?
     
    gamefriik200, Mar 3, 2014
    #2
  3. IndieRock
    IndieRock Guest
    Gold subscription does not except prepaid cards.edit

    Doesn't trust banks or credit card companies. Tries to use their pre-paid cards.

    I fear for this person's future when they try to buy a house with no credit. Maybe they are rich and will just buy it out right with their mattress money.

    As for a solution to your problem, use your prepaid card from a company you don't trust to buy a 12-month or 3-month Xbox Live Gold card from the store.
     
    IndieRock, Mar 3, 2014
    #3
  4. gamefriik200 Win User

    Do i need Credit Card?

    And same with Xbox One?

    I ment xbox prepaid cards not just prepaid cards like 3 months gold cards, still credit card information?
  5. Mister Gwyther Win User

    cant use my preaid credit card

    If you continue to have issues with your prepaid credit card, I'd recommend trying a different payment method. If you don't have one, you could use your prepaid credit card to purchase prepaid LIVE time cards or points cards instead. Sorry for the inconvenience!
  6. Smwutches Win User

    Complete newbie wants 1 year subscription to xBox on-line....

    No. You just either buy one through Xbox or buy a prepaid gold card and redeem it to your account. Prepaid cards are generally cheaper.
  7. XBF Amber M Win User

    ask about redeem a code

  8. maxi14xd Win User

    Xbox Live Gold Suscription

    But... using a prepaid card to add money to the microsoft account and then pay with that? Not the prepaid cards of "12 Month Xbox Live Gold Membership", I want to use the ones that add money like "Xbox Live $50 Card"
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Xbox one issue with prepaid card

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