Xbox One Issue/Network Issues

My Xbox has recently started telling me that I am connected to the internet through a wired source, even though I am not and I am not connected to the internet at all. So, I was just assuming I would need to turn in my Xbox to have it repaired?

:)

 

Update.!

version number?

the "official" list is

This update addresses the following:

• Addresses SmartGlass issues for some users when coming in and out of connected standby
• Addresses multiplayer issues for some users when re-joining games
• Addresses issues with inconsistent notifications for some users
• Addresses dashboard performance for some users
• Offers improvements for Xbox One’s TV, system update, and content update services for scaling over time
• Updated wireless networking driver to improve connectivity issues for some users

Xbox One System Update | Xbox One System - Xbox.com

 

Are you having Streaming Issues? Many people are...

i was on both netflix and amazon for the last few weeks.. regularly at 8pm-6am... yes i am on an odd schedule. i have had 0 issues with streaming. when i have had issues it was due to my connection dropping..

i think people are quick to blame xbox because they want issues...

to many variables with network connection... things go down for maintance be it the program,the network its hard to pinpoint. but it is easy to assume.

 

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the
console. Once it is back up and operational test the results. Let us know.

If you still need to send it in for repair. If you registered your console then you should be able to log in here and get the process started. account.microsoft.com/devices

Good Luck!!

 

[quote user="CaptainKaiju123"] So, I was just assuming I would need to turn in my Xbox to have it repaired?[/quote]

No need for repairs!

You can also try clearing the alternate MAC address settings - network - advanced settings - alternate MAC address - clear - restart

if my post or genesis post doesn't help then let me or genesis know and we'll try to resolve it. Genesis is great when it comes to internet connectivity so he'll be more of a help then me lol.

 

Well, I tried both of those. It is still saying I am connected through a wire and it's also saying I must send it in for repairs, sadly.

 

Oh your first post said you were thinking about sending it in for repairs nothing about telling me or genesis about it asking for you to send it in for repairs

[quote user="CaptainKaiju123"]I was just assuming I would need to turn in my Xbox to have it repaired?[/quote]

Lets factory reset it go to settings - system - console info & updates - reset - reset and remove everything. Once you done that go through the initial setup again and see if you can fix it without getting repairs. let me know if the pop up asking for repairs
is gone and see if you are / aren't connected to a wired network. If the factory reset doesn't work then you will need repairs unless it is under warranty then it should be covered.