Xbox One is stuck on Preparing Console which appears and Disappers When it disappears it makes ...

Discus and support Xbox One is stuck on Preparing Console which appears and Disappers When it disappears it makes ... in XBoX on Consoles to solve the problem; I factory reseted my Xbox One yesterday and the power went out while it was on Preparing Console. When the power came back on, I turned my Xbox back on... Discussion in 'XBoX on Consoles' started by Trex53 15, Apr 4, 2017.

  1. Trex53 15
    Trex53 15 Guest

    Xbox One is stuck on Preparing Console which appears and Disappers When it disappears it makes ...


    I factory reseted my Xbox One yesterday and the power went out while it was on Preparing Console. When the power came back on, I turned my Xbox back on and it went back to the Preparing Console screen. The only difference is that the Preparing Console screen
    will disappear and go to a black screen, the Xbox will then make a noise (I belive it is the disk player) and will pop up "No Signal HDMI" or whatever and then the Preparing Console screen will appear. It has been repeating this every time and I have no idea
    on how to fix it. If anyone knows on how to fix it, please help me. This way I don't have to spend money to get it repaired.

    :)
     
    Trex53 15, Apr 4, 2017
    #1
  2. thephotodude
    thephotodude Guest
    DiscDrive makes annoying noise after start-up

    I just did some more tests:

    The noise appears only with bluray discs. I tested it with a few Xbox One games and some bluray movies. With DVD-movies or normal audio-cds you hear nothing but the normal operating sound.

    About 15min after i put a game into the console, the noise disappears without doing anything. I even didn't touched the controller. I just booted the console, changed the game-disc and waited...then suddenly the noise was gone. It won't comeback even if
    i start the game which is inside the drive. It only comes back, when i reboot the console.
     
    thephotodude, Apr 4, 2017
    #2
  3. Darth noctum
    Darth noctum Guest
    Preparing console screen

    Why is my Xbox stuck on preparing console screen and how do i fix it?
     
    Darth noctum, Apr 4, 2017
    #3
  4. XBF Steven R Win User

    Xbox One is stuck on Preparing Console which appears and Disappers When it disappears it makes noise

    Hi redneck2575,



    I will be closing this thread as it is linked to a post from
    11/24/2018. You are more than welcome to start your own thread detailing the issue at hand
    and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to
    help
  5. XBF Jasmine Z Win User

    Xbox One is stuck on Preparing Console which appears and Disappers When it disappears it makes noise

    Hi Red,

    We moved your post into a new thread so that we could tailor our support specifically to you! Please detail the issue at hand
    and any troubleshooting steps (if any) you’ve tried so far.

    For
    now please try
    power cycling the console     by pressing the power button the Xbox itself for 10 seconds. After it shuts down, unplug the console for 1-2 minutes. Plug it back in and turn on the console. Check to see if it brings up the Xbox screen.

    We
    will be more than happy to help
  6. XBF Ezra G Win User

    Stuck on preparing console.

    Hello AndrejPečeňa,

    Thank you for your post. I understand you are experiencing an issue with your Xbox One S stalling on the preparing console screen. To troubleshoot this, please try performing an

    Offline System Update    .

    Please let us know how this goes.
  7. AndrejPečeňa Win User

    Stuck on preparing console.

    Update: I unpluged my console and turned it on again but that didn't help.
  8. [ A J ] Win User

    Stuck On Preparing Console.

    Hi, 'Not Jaye'! thank you for reaching out.

    My name is AJ, I'm an Independent Advisor for the Xbox Community.

    I'm sorry to hear you are experiencing issues with your console.

    I believe additional information is needed.

    If you don't mind, I'd appreciate it if you answer the following questions:

    • May I ask which Xbox model you are using?

    • Do you have any external storage units plugged into your console?

    • Did you select "Keep games and apps" or "Remove everything"?

    • How long has it been on the "preparing console" screen?

    Thank you! I'll be looking forward to your reply.

    Best regards.
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Xbox One is stuck on Preparing Console which appears and Disappers When it disappears it makes ...

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