Xbox one is still running even after I power off

Hello there!

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

I do look forward to resolving this problem together!

This simply means you have the power settings set to "instant-on" which does save power but also allows the Xbox to install necessary updates that may be released so that the next time you power up the Xbox, you won't have any pending updates.

You can change this within the power setting of the Xbox.

Hey everyone!

We are receiving reports that this issue should be resolved! If you're still running into this issue, please hold the power button on your Xbox One console for 10 seconds, or until it powers off. After that, power back on and verify if the issue is persisting
or not!

If the issue is still occurring after power cycling the Xbox One, please post back and let us know!

Web translation:

The game cannot run

"Ghost Action: Wilderness" has no screen after opening. There is only sound. Even if there is still no picture after exiting the game, it can only be restarted. After reinstalling, it still cannot run. I hope I can get help.

Response:

Hi there,

if this is happening on the Xbox One console please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

http://support.xbox.com/xbox-one/console/power-cycle-console

Let us know the results

try to power cycle your console. Please hold down the power button on the front of the console for approximately 15 seconds until the power light shuts off. Wait about 60 seconds, then power it back on. Be sure you see the green "XBOX ONE" animation
loading screen when you power it back up. then run the game

Just did what you said, its still doing the same. I even let the xbox sit with the power off for about 5 min after clearing the cache. The activision logo is all
corrupt and stuttering. Then the 'toys for bob logo' shows up and its fine. Then after that just a black screen then it crashes.

I even tried removing my external hdd to see of thats causing anything, but it hasn't made any difference.

No, the xbox has the fan at full power even when sitting idle. I’ve also tried restarting the xbox multiple times or even not playing at all and waiting for tomorrow and without failure, the fans still kick in loudly

one weird thing is that after i turn off the xbox, the fan is still whirring at a fairly high speed... some would say it is the excess momentum of the fan, but firstly if i unplug the main power source to the already off Xbox, the fans instantly come to a halt
and also, if i wait around 3-5 mins after i turn the xbox off the fans would instantly come to a halt.