Xbox one is refusing to do anything

Ok so i sent my brother to do this, but he hit the factory reset that keeps saved data and games. But. This time it went through! I guess it must be a thing you gotta repeat till it works. Definitely need a new xbox anyway but this gives me time at least.
Thank you everyone! Ill keep this up for others to see

I can't access anything its just on the home screen randomly saying something went wrong . i think its the update you mentioned. But i don't have the means to download such a large file onto usbs.

Hi Joe_664,

Thanks for the reply letting us know that you have and original Xbox One console and a bit more detail about what is happening. You may wish to double check the power supply's performance using the

Xbox One Power Supply Solution to eliminate it as a possibility of being at the root of the issue.

If you determine via the wizard that the power supply brick is fine, then I would further recommend that attempt to perform a soft factory reset and an offline system update (OSU) as my fellow XBF did previously. The OSU will ensure that the update goes
through and by performing the reset first, you eliminate possibly corrupt files on the operating system to enable the update to go through smoothly as well. You may also take a look at your storage space to be sure that there is enough space in there for the
update too as a precaution.

You'll need access to a PC, a flashdrive with a minimum of 6Gb available (if you've got files on there, you'll want to move them off first) that you can reformat to NTSF and the OSU file downloaded and extracted (hence the PC). Here are the links for the
reformatting steps and a link to the applicable article detailing how to go about the process:

How to format a flash drive to NTFS on Windows

Xbox One System Update Solution

I know this seems like a lot; however, I've done this myself with my own console and its worth a try. Give it a go and let us know how everything turns out.

I hope that this helps you out a bit more!

Ive herd of this issue before, but it was from a personal friend whos xbox had been dropped, it turned out the graphics card was actually damaged and he had to replace the whole xbox. this for explain the soft buzz if the system has been droped, or something
droped on it. if that's not the case then I would also contact the live support to help trouble shoot the xbox

Hello Joe,

Thank you for replying back and letting us know that the issue has been resolved.
We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

Thank you again and have a great day!