xbox one is asking for microsoft account login every time I restart

Try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account

Microsoft should fix this correctly. after playing a little bit i restart my xbox one and the problem is still going. this login problem is still there (the white page). i cannot reset my xbox every time !!!!

Hello, and thanks for getting in touch. I'm Aileen, and I'm here to provide you with advice as an Independent Advisor. Please be reminded that I cannot access or modify your account because this is a public forum.

I understand you're frustrated because every time your kids try to play Minecraft, your Microsoft account asks for another password reset. You've already set up both phone and email for MFA, and despite that, you're getting locked out after just a few days of normal use. That’s definitely not how it’s supposed to work, and I get why this feels like a serious hassle.

Here’s what might be causing the issue and what you can try to reduce how often it happens:

What’s likely happening

Too many login attempts or device conflicts

If your kids are switching between devices, or if the game is trying to log in automatically with outdated info, it could trigger Microsoft’s security systems. That may lead to temporary account lockouts even when everything seems normal on your end.

Unusual sign-in behavior

Microsoft may see rapid or repeated logins — especially if the IP address changes or the sign-in comes from different regions — as suspicious. This can cause the system to prompt a reset for protection.

Token or session expiration issues

If Minecraft or the Xbox app hasn’t refreshed its sign-in token properly, it may keep trying to use outdated credentials in the background, leading to repeated failures.

What you can do to help prevent this

Review your account’s sign-in activity

Go to https://account.microsoft.com/security and check the “Recent activity” section. This will show you if there are repeated attempts or if any strange locations are showing up.

Keep devices signed in

If your kids are signing in and out frequently or switching accounts often, try to keep one profile signed in consistently to avoid repeated re-authentication.

Limit the number of devices using the same account

Using one account across too many devices can confuse the system and raise security flags. If possible, consider creating child accounts through Microsoft Family so your kids can sign in with separate profiles linked to yours.

You don’t need to burn your email or start over — this sounds like a case of overly aggressive security measures rather than something broken with your account. If the behavior keeps happening, I can guide you through setting up safer long-term access with fewer interruptions.

Hi all,

Wondering if anyone has a fix for this - it's driving me mad!

Every time I start the xbox, I need to login

Logging in takes forever if it even allows me to login. Sometimes I get the error 0x87dd0006

I have done multiple hard resets and removal of account.

There was an error relating to an update (brand new xbox) 0x880500B6.

There was an error with Microsoft store updating (I cancelled it but still won't work).

I have done the usual things like reset router, restart xbox, check NAT type.

The few times we have been able to login has been when we remove the account, restart and then log in multiple times. This will take anywhere between 30mins and 3 hours.

thanks

When you say it "restarts" do you mean it loads up like it's coming back from a Hard Reset (loads through the long green xbox logo screen before hitting the dashboard)? If so, check the power settings and make sure it is set to "Instant On" and you have
the option for shutting down hard drive while off unchecked.